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+++ last updated on December 1, 2022 +++
Potential US Rail Strike
The brokered agreement reached between labor and the rail has been rejected by 4 of the Unions while 8 have approved it. The current cooling off period is set to expire on December 8, 2022, with the possibility of a strike on December 9, 2022. As we draw closer to the deadline date, please expect that particularly Dangerous Goods and Temperature controlled shipments may be restricted by the rail operations as they prepare for a potential shut down. We will continue to update you as soon as the information is made available.
To follow the developments, please visit this link
Customer service updates
Hapag-Lloyd (America) LLC
3 Ravinia Drive
Atlanta, GA 30346
Please ensure that invoice payments and original Bill of Lading remittances are re-directed to the new address from September 1, 2022, and discontinue sending to 5515 Spalding Drive, Peachtree Corners, GA 30092.
New York Terminal:
Los Angeles/Long Beach Terminal:
Canadian Terminal Update:
Capacity limitation in certain markets due to import volume spikes and severe drivers’ shortage. Please find main markets, and estimate lead-time to secure capacity below (Note: Lead time refers to timeframe to secure truck power, it is not dwell time):
Please note details current average dwell times for Hapag-Lloyd boxes at several terminals / ramps. Includes, MH, rail and truck moves:
Please refer to the Truck Power Matrix week 46 for more information.
For updated information on ramps, please visit our Rail provider websites for service updates, embargo, and any restriction details.
Please click on this document for further on COVID-19 Terminal information.
|Vessel Name||Voyage||Port||Estimated Time of Departure|
|YM WELLHEAD||035W||New York (US)||October 20, 2022|
|AIN SNAN EXPRESS||027W||New York (US)
||October 23, 2022|
|YM WIDTH||027W||New York (US)
||October 30, 2022|
|TANGIER EXPRESS||048W||New York (US)
||November 10, 2022|
|No vessel||New York (US)
||November 24, 2022|
|ONE MINATO||018W||New York (US)
||November 27, 2022|
|YM WARMTH||032W||New York (US)
||December 1, 2022|
|ONE MUNCHEN||033W||New York (US)
||December 3, 2022|
|Vessel Name||Schedule Voyage||Port||Departure Date|
|HYUNDAI FORCE||095W||New York (US)
||October 20, 2022|
|VMS CORRECTION||006W||New York (US)
||October 27, 2022|
|ONE HANGZHOU BAY||047W||New York (US)
||November 8, 2022|
|HYUNDAI COURAGE||102W||New York (US)
||November 13, 2022|
|MOL MAESTRO||063W||New York (US)
||November 18, 2022|
|MOL CHARISMA||219W||New York (US)
||November 21, 2022|
|No vessel||New York (US)
||November 25, 2022|
|ONE HOUSTON||050W||New York (US)
||December 5, 2022|
|HUMEN BRIDGE||085W||New York (US)
||December 20, 2022|
|Vessel Name||Voyage||Direction||Port of loading||Date||Port of Discharge||Date|
|BASLE EXPRESS||045E||Eastbound||Kaohsiung (TW)||November 5, 2022||Norfolk (US)||December 19, 2022|
||November 12, 2022||Norfolk (US)
||December 26, 2022|
||November 19, 2022||Norfolk (US)
||January 2, 2023|
||November 26, 2022||Norfolk (US)
||January 8, 2023|
* * *
Americas Service (USW) - MV Dubai Express
MV Dubai Express V. 245SB ETA Charleston (US) November 8, 2022 will have the following rotation, with a temporary phase-out at this port:
New York (US) omission -> Baltimore (US) omission -> Charleston (US) Temporary Phase-out & Cargo Discharge -> Port Everglades (US) Cargo Discharge -> Bahamas -> Cartagena (CO) Phase-in & Cargo Loading
After the in-water survey at Bahamas, MV Dubai Express V. 247NB will be phasing in at Cartagena (CO).
* * *
South America East Coast Service (SEC)
|Vessel Name||Estimated Time of Arrival||Port|
|Phase-out||MV AL SAFAT V. 248SB*||December 9, 2022||Port Everglades (US)|
|Phase-in||MV CAPE PIONEER V.251NB||December 24, 2022||Buenos Aires (AR)|
|*Vessel will discharge all imports and perform a blank sailing SB|
The majority of our customers are now enjoying the benefits of working with our Online Business Suite. With a wide range of solutions, our tools have made it easier for you to manage your shipping process from anywhere at any time.
Therefore, from October 6, 2022, our booking amendments will be managed completely online and free of charge. Any amendments made through our below-listed e-Booking channels will not have additional charges:
Before this implementation date, we would like to invite you to explore our Online Business Suite and its available tools. In case you would still like to make manual amendments, please know that there will be a USD 50 fee that is also available in our local charges page applicable from December 1, 2022.
Please note that the above applies to all locations in the USA with the exception of Los Angeles / Long Beach.