China & China/Hong Kong – Revision of Booking Cancellation Fee

Further to our previous CustomerNEWS, we would like to inform you that we will implement a revised Booking Cancellation fee for every export booking from China and China/Hong Kong that is cancelled 7 calendar days or less before the ETD of the first intended vessel due to customer related issues. This will be effective April 1, 2020.

Details as follows:

• Manual Processing Fee of Booking Cancellation (MPO): CNY300 per Bill applicable for China export shipment
• Booking Cancellation Fee (BCF): HK300 per Bill applicable for Hong Kong export shipment

For bookings that are not cancelled within the above mentioned period, but eventually
do not materialize (no-show), an additional administration fee shall apply with effect from April 18, 2020,

Details as follows:

• Late or Incomplete Fee (LIF): CNY250per Bill applicable for China export shipment
• Late or Incomplete Fee (LIF): HK250 per Bill applicable for Hong Kong export shipment

Above mentioned charges are applicable for all General Purpose cargoes.
Out-of-Gauge, Breakbulk and Dangerous Goods are currently excluded.

For further information please take a look at our FAQ down below.