We have been informed that ONE’s vessel NYK Lyra 2001W has been requested by local authorities to remain anchored at Ensenada after completing cargo operations.
Currently we do not have clearance for departure. As soon as we get authorization to sail, we will send a recovery plan for our schedule.
We regret any inconvenience caused by this incident and shall keep you duly informed on further developments.
Please note that this is a fluid situation and the above noted conditions are subject to change without notice. Hapag-Lloyd is monitoring and assessing the situation constantly and we will continue to use our best efforts to send updates as the situation evolves.
If you have any questions, please do not hesitate to contact our Customer Service booking department.