As part of our efforts to control the COVID-19 situation, we will endeavor to minimize physical interfaces as much as possible. Hence, we are introducing a few changes in our counter processes effective immediately and until further notice. With these changes, our intention is to comply with government guidelines and to ensure business continuity for our valued customers.
We are seeking your support to comply to these guidelines in order to assist us to serve you safely.
1. For SeaWay Bill of Lading (SWB) based Delivery Order
Please arrange to send the following documents on below given email addresses:
1. Hapag-Lloyd LOI on consignee letter head duly stamped and signed
2. Copy of the SWB
3. Online Payment Confirmation from your Bank
For above case, we will arrange to send your delivery order via email within 2-3
Online payments to our below bank account is the preferred mode