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North America Operational Updates

In order to better inform you of the operational situation within USA and Canada, we would like to inform you that our Region North America - Operations & Customer Service Advisory notices are now posted directly to the website in the Offices and Local Information > North America > USA section. In particular, you can find them at the bottom of the Local Information page.

Those items where status has changed from the previous report are identified by an asterisk (*)

With the large number of congested ports and ships awaiting berths, please understand that the dates for arrivals / departures and cut-offs are constantly changing. Please check our Online Business section regularly for updates on this information.

Terminal Operations:

LAX/LGB Terminal Update:
There are currently 19 ships (+10) at anchor awaiting berths in LAX/LGB as of Friday, July 2nd. All terminals are extremely congested due to the spike in import volumes and basis current projections the congestion is expected to last until through the summer.

Changes of destination (COD's) and container "dig outs" are restricted due to lack terminal space and customers are urged to continue to expedite the pickup of their import containers and inform any COD requests at least four working days before the start of vessel operations. The demand for available labor while improving, still affects all terminal operations, turnaround time for truckers, inter terminal transfers, the number of daily appointments available for gate transactions and delays in vessels operations.

Hapag-Lloyd is currently facing extreme limited single empty return options and restricted mainly to dual transactions. Local trucking delays have been considerably reduced and are expected to continue improving in the upcoming month.

The LAX/LGB rail operations from all terminals continue to deteriorate due lack of rail capacity and railcars from the UP rail. This is affecting all on/off dock intermodal moves. Skilled Labor Training ongoing in LA/LB resulting in steady improvements in availability

Oakland Terminal Update:
Currently there are 18 ships (-8) at anchor or drifting in the San Francisco Bay area as of July 2nd. The three new shore cranes and berth are now fully operational at OICT. Massive import volumes combined with labor shortages are the biggest drivers of continued congestion and vessel operations delays. The Port of Oakland has had three consecutive months of import gains, setting a new record in May surpassing over 100,000 TEUs.

Export receiving windows are shrinking from 4 to 3 days in some cases to assist with volume on terminal. Alternative gate hours continue to have low trucker participation. Vessels will be delayed in order to decrease terminal dwell, make room for incoming imports and keep terminals fluid as possible. Yard rehandling and restows on vessels due to change of rotation and additional empty lift out of LAX/LGB is creating further delays. All berths remain occupied.

New York Terminal Update:
Berth utilization continues to be high through the first week of July, Terminal yard utilization has stabilized but expected to increase this week with all NY terminals, except PNCT, closed on July 5th in observance of the July 4th holiday. Terminal gate turn times are at acceptable service levels, but expected to increase next week due to 4 day work week. Select terminals are opening on Saturdays to facilitate increased import deliveries.

Savannah Terminal Update:
Currently 8 ships at anchor (+4) as of July 2nd. Continue to see delays at berth due to dredging. Dredging continues in berth 2, moving to berth 8 by the weekend. By mid-July all dredging at the berths should be complete. The main gates and rail operations are running fluid. Stacks behind berths 7-8-9 for additional empties is still in progress and should be complete early October. GPA is investing in new RTG cranes to increase yard capacity in the same terminal footprint.
Canadian Terminal and Rail Delays Update:

Terminals: Vancouver, Prince Rupert
High yard utilization at all terminals in Vancouver as a result of increased import volumes. Expected to last well into Q3.
Vessels calling Vancouver are experiencing delays, resulting in increased vessel dwell time. Prince Rupert berth and yard productivity are stable. No delays to vessel berthing.

Rail: Railcar availability is inconsistent due to vessel delays impacting export delivery and BC fires

Terminals: Montreal
All terminals are experiencing a shortage of labor, resulting in delays to ship schedules. This is expect to continue throughout the summer months.

Intermodal Operations:

Capacity limitation in certain markets due to import volume spikes and severe drivers’ shortage. Please find main markets, and estimate lead-time to secure capacity at the following link on our website. (Note: Lead time refers to timeframe to secure truck power, it is not dwell time):


Chassis Pools:

With the recent unprecedented Import volumes, there is currently a historically high demand for chassis throughout the USA. This demand has shown to be persistent on 40ft chassis and intermittent on 20ft chassis. In order to minimize any negative impact on supply chains, customers are asked to take immediate steps to reduce container and chassis off terminal dwell time. This includes all inland terminals as well as port terminals. Without a significant reduction in the dwell times, truckers may face serious challenges and delays in securing good order chassis as long as this surge in imports continues.

  • Minneapolis (USMES) – Constrained on 40’ chassis.
  • Chicago (USCHI) – Deficit on 40’ chassis.
  • Cincinnati (USCVG) – Constrained on 40’ chassis.
  • Louisville (USLUI) – Deficit on 40’ chassis.
  • Houston (USHOU) – Constrained on 40’ chassis.
  • Detroit (USDET) – Deficit on 40’ chassis.
  • Indianapolis (USIND) – Constrained on 40’ chassis
  • Denver (USDEN) – Constrained on 40’ chassis.
  • New York (USNYC) – Deficit on 40’ chassis.
  • Seattle (USSEA) – Constrained on 20’ and deficit on 40’ chassis.
  • Tacoma (USTIW) – Deficit on 40’ chassis.
  • Los Angeles / Long Beach (USLAX/USLGB) – Deficit on 20’ and 40’ chassis.

Railway Operations:

Please Note: Current average dwell times for Hapag-Lloyd boxes at several terminals / ramps. Includes, MH, rail and truck moves.

  • New York, NY - Average 5.8 days*
  • MMR rail New York – Average 0.8 days
  • Long Beach, CA – Average 8.9 days*
  • Los Angeles, CA – Average 10.3 days*
  • Charleston, SC – Average 6.9 days*
  • Savannah, GA – Average 7.1 days*
  • Norfolk, VA – Average 5.4 days*
  • Kansas City, MO – Average 9.7 days*
  • Chicago, IL - Average 8.7 days*
  • Memphis, TN – Average 7.9 days*
  • Detroit, MI – Average 6.3 days
  • Dallas, TX – Average 2.8 days*
  • Houston, TX – Average 6.7 days*

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