Abteilung Funktion Name Telefon Fax
Customer Service Customer Service teams (please add booking, BL or container number in subject line for automated dispatch to your dedicated team) France Customer Service +33 8 05987919
DG declarations (preliminary) DG declarations (preliminary) +33 8 05987919
DG declarations (final) DG declarations (final) +33 8 05987919
BL Shipping Instructions BL Shipping Instructions +33 8 05987919
Invoice disputes (please add invoice number in subject line for automated dispute creation) Invoice disputes +33 8 05987919
Digital Coordination (web registrations, support with online tools) Digital Coordination Team
Customer Service Manager (Automotive, Chemicals, Food & Beverage, Metals & Minerals) Eric Lepiller +33 2 78150421
Customer Service Manager (Agriculture, Machinery, Retail) Magdalena Tirel +33 2 32747774
Customer Service Manager (Reefer, Specials) Wahiba Messaoudene +33 2 32746913
Customer Service Manager (Local NVO's) Florence Le Maistre +33 2 78150404
Customer Service Supervisor (Global NVO's) Marie-Claudia Varaine +33 4 91998335
Customer Service Manager (Global NVO's) Tsvetanka Lukarova +33 4 91996208
Customer Service Manager (Africa) Marlène Mutel +33 2 78150427
Customer Service Director Clément Boillon +33 2 32745303
Sales Director / Office Manager Alex Nicolai +33 4 91996220
(Global NVO) Sales Manager Philippe Reynaud +33 4 84525337
(Local NVO) Sales Manager Pascale Long +33 4 91998336
BCO Manager (export) Agnès Fauger +33 1 40809220 +33 1 40802290
Business Development Manager/Digitalisation Nadine Dione +33 1 40802257 +33 1 40802290
BCO Manager (import) Emmanuel Fache +33 6 81111948
Reefers / Specials Jacques Noel +33 2 32745288
Operations Ports & Terminals Manager Patrick Terol +33 4 91996229
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