As digital communication becomes more essential to global logistics, so does the risk of misuse. Unofficial profiles imitating Hapag-Lloyd are appearing across platforms - sharing misleading information and jeopardizing secure cargo planning. To protect your operations and ensure you receive timely, accurate updates, we communicate exclusively through verified channels managed by Hapag-Lloyd teams worldwide. On this page, you’ll find a clear overview of our official presence across social media and messaging platforms - each selected to serve our customers with transparency, reliability, and control.
With a truly global footprint, our verified communication teams are present in more than 140 countries - ensuring localized updates and personal guidance wherever your cargo goes.
From WhatsApp to WeChat, we’re exactly where our customers are. Our cross-platform presence ensures secure, real-time updates on the channels you trust most.
Our dedicated communication teams ensure quality and consistency. With more than 100 regional and global experts, we protect your cargo planning through secure and verified content.
If you encounter a social media profile, website, or message that appears to misuse the Hapag-Lloyd name, branding, or content, we encourage you to take action. Your report helps us maintain a safe and trusted digital environment for all our customers. Please forward any suspicious links, screenshots, or messages to: