Online Business Suite – Manage Your Shipping Process

About the Online Business Suite

The Hapag-Lloyd Online Business Suite is a fully featured platform that helps you to manage your shipping process seamlessly online. The intuitive navigation makes shipping easier for you than ever before. Integrate our web and mobile solutions into your daily business now – and make shipping more convenient for you!

Find more information on each step of the shipping process below and discover the new way of doing business online with Hapag-Lloyd.

Book Pre-Lashed OOG Cargo in our Booking Tool

With our latest enhancement you can directly book your pre-lashed cargo on Flatracks, Hard Tops or Open Top Containers via our Booking tool. Get prefilled routing details, cargo dimensions and background checks, schedule availability and the correct pricing by simply entering your quotation or contract number.

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Getting a Quote For Multiple Container Types Just Got Easier

With our latest enhancement in our “New Quote” journey, getting a quote with multiple container types is super easy, as you will receive automatically a multiple container offer for your selection in Quick Quotes - All in one document.

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Controlled Atmosphere Now Available for Quick Quotes

Ensure your perishable cargo gets the care it deserves with Hapag-Lloyd’s Controlled Atmosphere solution. Our easy-to-use digital platform allows you to seamlessly add controlled atmosphere technologiesto your shipments during the quotation stage.

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SOC Now Available for Quick Quotes

You can now easily get a quote for your Shipper Owned Container shipments. The SOC feature is available for full loaded Dry, Reefer, NOR, and Tank containers and can be added to your Quick Quotes quotation with just one click.

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Live Position API: Globally Available

Enjoy Live Position real-time updates - pushed into your own systems. With our latest API you can use the location data and customize it to your data needs. Find more information in our API Developer Portal.

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Quick Quotes: Boost Your Business - Fast and Easy.

Get instant, competitive rate quotation in less than 30 seconds and submit your bookings with just a few easy clicks. It’s fast, easy and available anytime, anywhere.

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Quick Quotes Spot: Instant and Guaranteed.

Request your fixed rate, immediately see the available voyages for your selected routing, and get your confirmed booking with guaranteed fulfillment.

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Special Cargo Quotes: Easy. Online. Customized.

Get your customized quote for out-of-gauge and breakbulk cargo easily online with Hapag-Lloyd.

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Schedule: Detailed, Easy to Use, Up-to-Date

With the improved Schedule solution you can easily get the schedules for your shipments - in just a few clicks. The solution offers reliable schedule information including shipments with doorstep pick-up and delivery.

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Booking: Your Guided Booking Request

Request your booking with just a few clicks and manage your bookings all in one place.

Ship Green: The Easy Way to Avoid Emissions

With Ship Green, you can easily avoid 25, 50, or 100% CO2e emissions by directly booking climate-friendly shipments online. 

Live Position: Better Planning with Real-Time Data

Access real-time data for your shipments by simply entering your booking or container number and get door-to-door data at a glance.

Shipping Guarantee: Get Your Peace of Mind.

Secure a spot for your container on the desired vessel and protect your shipment from any rollovers with just a few clicks.

Additional Freetime: Take Your Time

Purchase container-detention time for your shipments after placing a booking in addition to the free-time tariffs – easy, online, and at a reduced price.

Cargo Shield: Shield Your Cargo, Protect Your Business

With Cargo Shield you can extend the liability of your B/L and choose from 3 different protection options.

Quick Cargo Insurance: We’ve Got You Covered.

Get access to our high-class cargo insurance for selected countries and enjoy additional security for your cargo.

Controlled Atmosphere: Your Fresh Cargo, Perfectly Delivered

Add Controlled Atmosphere to your quote to keep your perishable cargo in excellent condition.

BL Draft Approval: Swift Online Review

Review, edit, and approve your Bills of Lading.

Electronic Bill of Lading: Goodbye, Paper – Hello, Digital!

Handle your Bills of Lading fully digitally by using our WAVE BL or IQAX services.

Cargo Claims: Easily submitted. Efficiently resolved.

File claims quickly and easily for damaged freight with Hapag-Lloyd’s Cargo Claims web solution.

ODeX: Digital Invoice Payment Solution for Shipping

Your seamless, automated, and efficient online invoice solution

VGM - Verified Gross Mass

Easily submit your VGM data via the Hapag-Lloyd web solution.

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Shipping Instructions

Submit your Shipping Instructions with easy-to-use PDF documents.

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Tracking

Get instant access to your transport data whenever you need it. Wherever you need it. You can choose between tracking by container or by booking.

Live Position

Access real-time data for your shipments by simply entering your booking or container number and get door-to-door data at a glance.

Hapag-Lloyd LIVE: Your Cargo - Online

Hapag-Lloyd LIVE is our remote reefer monitoring solution, showing the GPS location, temperature and other key data in real time. This tool is currently available in selected locations.

Import Overview

Monitor and check your customs declarations via the customs overview and make use of all relevant customs and advanced filing systems.

Customs Clearance: Fast. Easy. Done.

Clear your customs directly online with Hapag-Lloyd. Now available for exports and imports from/to selected countries.

New Navigator 2.0: Take Charge of Your Shipments.

Enjoy the new look and enhanced search function. Find all the details and documents you need for smooth sailing with our new Navigator 2.0.

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Digital Insights Dock: Updates and Information about the Digital Future

Get all updates of our digital tools at a glance, read customer success stories and be the first to know about new developments in the (digital) shipping industry.

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All Updates

Online Business Suite User Guide

The Online Business Suite User Guide provides you a description of how to use Hapag-Lloyd's web and mobile solutions.

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Procurement & Supplier Information

Our procurement activities include everything required for the supply chain.

DIReCT

This application empowers suppliers to provide information regarding delays and actual arrival times – fast and easy.

Get updates about services, rates, and surcharges, as well as stories about Hapag-Lloyd, our customers, and the industry, just by subscribing to CustomerNEWS.

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Online Business Suite – Manage Your Shipping Process

About the Online Business Suite

Newest Updates

Book Pre-Lashed OOG Cargo in our Booking Tool

Getting a Quote For Multiple Container Types Just Got Easier

Controlled Atmosphere Now Available for Quick Quotes

SOC Now Available for Quick Quotes

Live Position API: Globally Available

Web & Mobile Solutions in Detail

Quote

Quick Quotes: Boost Your Business - Fast and Easy.

Quick Quotes Spot: Instant and Guaranteed.

Special Cargo Quotes: Easy. Online. Customized.

Schedule

Schedule: Detailed, Easy to Use, Up-to-Date

Book

Booking: Your Guided Booking Request

Ship Green: The Easy Way to Avoid Emissions

Live Position: Better Planning with Real-Time Data

Shipping Guarantee: Get Your Peace of Mind.

Additional Freetime: Take Your Time

Cargo Shield: Shield Your Cargo, Protect Your Business

Quick Cargo Insurance: We’ve Got You Covered.

Controlled Atmosphere: Your Fresh Cargo, Perfectly Delivered

Documentation

BL Draft Approval: Swift Online Review

Electronic Bill of Lading: Goodbye, Paper – Hello, Digital!

Cargo Claims: Easily submitted. Efficiently resolved.

ODeX: Digital Invoice Payment Solution for Shipping

Track

Tracking

Live Position

Hapag-Lloyd LIVE: Your Cargo - Online

Import

Import Overview

Customs Clearance: Fast. Easy. Done.

Information at a Glance

New Navigator 2.0: Take Charge of Your Shipments.

Digital Insights Dock: Updates and Information about the Digital Future

Online Business Suite User Guide

For Suppliers

Procurement & Supplier Information

DIReCT

Always Stay up to Date