Online Business Suite

About the Online Business Suite

The Hapag-Lloyd Online Business Suite is a fully featured platform that helps you to manage your shipping process seamlessly online. The intuitive navigation makes shipping easier for you than ever before. Integrate our web and mobile solutions into your daily business now – and make shipping more convenient for you!

Find more information on each step of the shipping process below and discover the new way of doing business online with Hapag-Lloyd.

New Cargo Claims – From Submission to Resolution!

Say goodbye to complicated freight claims. Hapag-Lloyd’s Cargo Claims web solution offers a guided flow and customized submission.

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New Navigator 2.0

Enjoy the new look and enhanced search function. Find all the details and documents you need for smooth sailing with our new Navigator 2.0.

Go to Navigator 2.0

New Options in Booking Amendment

Submit up to 10 “Amendment Types” per amendment request and upload additional documents.

Amend booking now

Special Cargo Quotes: New Feature

With the new Load Assistant feature, you can get recommendations for the equipment size and type that fit your special cargo best.

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New Quick Quotes Spot Enhancement!

Quick Quotes Spot is now also available for inland transportation at origin during the booking stage.

Get Spot Quote

New Quick Quotes Features!

The new easy-to-read PDF document for multiple quotations and the updated Quotations List are now available.

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Quick Quotes: Boost Your Business - Fast and Easy.

Get instant, competitive rate quotation in less than 30 seconds and submit your bookings with just a few easy clicks. It’s fast, easy and available anytime, anywhere.

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Quick Quotes Spot: Instant and Guaranteed.

Request your fixed rate, immediately see the available voyages for your selected routing, and get your confirmed booking with guaranteed fulfillment.

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Special Cargo Quotes: Easy. Online. Customized.

Get your customized quote for out-of-gauge and breakbulk cargo easily online with Hapag-Lloyd.

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Find schedule information customized to your transport request with our interactive schedule tool and make use of additional helpful schedule features.

Interactive Schedule
Download
via Fax / E-Mail
Subscription

Interactive Schedule

Interactive Schedule provides you with your individual schedule information customized to your needs.

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Download

Download or view your schedule of voyages between selected regions either as PDF or Excel file.

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via Fax / E-Mail

Request a copy of schedule information via fax or email.

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Subscription

Receive regular updates of schedule information per service or per region via fax or email.

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Booking: Your Guided Booking Request

Request your booking with just a few clicks and manage your bookings all in one place.

Shipping Guarantee: Get Your Peace of Mind.

Secure a spot for your container on the desired vessel and protect your shipment from any rollovers with just a few clicks.

Additional Freetime: Take Your Time

Purchase container-detention time for your shipments after placing a booking in addition to the free-time tariffs – easy, online, and at a reduced price.

Quick Cargo Insurance: We’ve Got You Covered.

Get access to our high-class cargo insurance for selected countries and enjoy additional security for your cargo.

BL Draft Approval: Swift Online Review

Review, edit, and approve your Bills of Lading.

Wave BL: Electronic Bill of Lading (eBL)

Handle your Bills of Lading fully digitally by using our WAVE BL service.

Cargo Claims: Easily submitted. Efficiently resolved.

File claims quickly and easily for damaged freight with Hapag-Lloyd’s Cargo Claims web solution.

VGM - Verified Gross Mass

Easily submit your VGM data via the Hapag-Lloyd web solution.

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Shipping Instructions

Submit your Shipping Instructions with easy-to-use PDF documents.

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Tracking

Get instant access to your transport data whenever you need it. Wherever you need it. You can choose between tracking by container or by booking.

Hapag-Lloyd LIVE: Your Cargo - Online

Hapag-Lloyd LIVE is our remote reefer monitoring solution, showing the GPS location, temperature and other key data in real time. This tool is currently available in selected locations.

Import Overview

Monitor and check your customs declarations via the customs overview and make use of all relevant customs and advanced filing systems.

Customs Clearance: Fast. Easy. Done.

Clear your customs directly online with Hapag-Lloyd. Now available for exports and imports from/to selected countries.

Hapag-Lloyd Mobile App: Keep Track – Anytime. Anywhere.

You have the tools to manage the shipping process right at your fingertips with our Mobile App and access the Hapag-Lloyd Navigator on the go.

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New Navigator 2.0: Take Charge of Your Shipments.

Enjoy the new look and enhanced search function. Find all the details and documents you need for smooth sailing with our new Navigator 2.0.

Learn more