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Cookie Policy

Hapag-Lloyd Cookies

We use various types of cookies to run our website to provide you with a better experience. We also utilize cookies for marketing purposes to help us better personalise content on various platforms.

These tables list some of necessary and third-party cookies.

Since the number and names of cookies, pixels and other technologies may change, these tables may be updated from time to time. If you'd like more information on how and why we use cookies, please take a look at the cookies section in our Privacy Terms.

The expiration dates for our cookies below generally apply on a rolling basis or from the last time that Hapag-Lloyd has interacted with the applicable user.

The following table lists the first party Cookies of Hapag-Lloyd website.

Cookie Name Description Expiration
JSESSIONID mandatory - Session for Online Business - necessary for using Online Business functionalities Browser Session
hlWebPortal.olbStartPageDisplayName
optional - Online Business Start Displayed Page Name - comfort functionality 30 years
hlWebPortal.olbStartPageName optional - Online Business Start Page Name - comfort functionality 30 years
hlWebPortal.olbStartPage optional - Online Business Start Page Path - comfort functionality 30 years
dtCookie optional - Cookie set by Dynatrace - technical measures Browser Session
dtPC optional - Cookie set by Dynatrace - technical measures Browser Session
dtLatC optional - Cookie set by Dynatrace - technical measures Browser Session
dtSa optional - Cookie set by Dynatrace - technical measures Browser Session

Third party Cookies

Statistics

Statistic products of the following companies are used by Hapag-Lloyd for collection tracking information in general. This information helps us to understand the usage of certain pages and the number of users visiting our website.

Company Purpose Details Opt-Out
Etracker User Tracking
Etracker is a tracking tool to collect statistics about usage of HLAG website.
Details about Etracker Cookies
 
Google Analytics
User Tracking
Google Analytics is a tracking tool to collect statistics about usage of HLAG website. Google Opt-Out

Marketing and communication

Hapag-Lloyd uses a number of reputable third-party services for marketing purposes. Features of the following companies are integrated into Hapag-Lloyd's website and will set Cookies into the user's browser.

Company Purpose Details Opt-Out
LinkedIn Retargeting HLAG is using the remarketing tool (Website Re-targeting) provided by LinkedIn Inc. LinkedIn installs a simple piece of code to
our website that places a cookie onto the browser of our website visitors.
Details about LinkedIn Cookies
LinkedIn Retargeting Opt-Out
Facebook Retargeting HLAG makes use of the Facebook Custom Audience pixel. A Custom Audience pixel is a tiny piece of Java script code that we have
incorporated into each of our web pages. This piece of code provides a series of functions for transmitting application-specific events and
user-defined data to Facebook. We use Custom Audience pixels to record information about the way visitors use our website.
Facebook Opt-Out
Bing Retargeting HLAG uses Bing Ads to promote our business online. To more effectively market our services, we use a small text file known as a cookie to record the completion of your transaction. Microsoft Privacy Dashboard
Google Adwords
Remarketing HLAG uses Google AdWords and, in doing so, its conversion
tracking feature as well. If you come to our website by clicking on a
Google ad, Google AdWords will add cookies to your computer.
Google Opt-Out
Usabilla Opinion Polls / Feedback
HLAG uses Usabilla to ask users for feedback and opinion in order to improve user satisfaction.  
Unbounce Campaigns HLAG uses Unbounce to technically support campaigns and landingpages. Compare Unbounce Terms of Service
 
Marketo User Tracking / Marketing Automation HLAG uses Marketo munchkin code is a piece of javascript that collects statistics about the usage of the HLAG website and in turn helps to provide more personalized email communication.  
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