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If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
Further to our CustomerInfo of January 7, 2019 we would like to provide you with following status update:
Based on the currently available information, we have to assume that all cargo in Bay 12 on deck and forward is directly affected by the fire, also all cargo in Hold 1 (Bay 1 to 9). Further, we have to expect that all cargo in Hold 2 (Bay 11 to 17) is affected by fire, smoke and / or damage caused by firefighting water. Damage caused by smoke, heat and / or firefighting water in adjacent areas is possible.
All Reefers in Bay 1 to 24 are without power and switched off. All other Bays with Reefers are continuously supplied with power and in operation.
As soon as the full extent of such damages can be accurately determined, we will promptly revert with further details.
We fully understand that even at this point you would like to have further clarification on your shipment(s) onboard. Please appreciate that at this moment we are not in a position to provide any more specific information.
Let us assure you that we are working hard on getting more detailed information on your cargo and will share this with you as soon as possible.
We thank you for your trust in our company.