Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
Further to our published news on February 11, 2020, we would like to provide you with an update on the outbreak of Novel Coronavirus in the Hubei province and the impact to our operations across China.
Our offices in China except Wuhan are open with selected staff members for critical tasks. Business operations are being supported by our staff working remotely with access to the Hapag-Lloyd network. Counter services have been resumed work as from February 11 on the basis of appointment with our local offices.
All terminals and depots are now open. However, some are still operating at limited capacity. Furthermore, truckers shortage remains an issue. In case any additional information on a specific location is required, please reach out to your local office.
For Customer Service inquiries, please send an email to the following addresses:
Export Booking: CNBook@hlag.com
Export Documentation: CNDoc@hlag.com
Import : CNImport@hlag.com
We have been taking measures to protect the health of staff and ensure the compliance of any regulatory policies. We are closely monitoring the situation and we will keep you posted on future developments.