India – Changes to Booking Amendment Fee

Thank you for your support in partnering with us on our journey of digitalization to meet your shipping needs. We have recently witnessed a high conversion of manual amendments to online booking amendments which have resulted in less amendment errors, faster processing and improved service levels.

Basis the latest success and further to our Online Booking Amendment Process circular of August 3, 2020, please be informed that effective February 18, 2021, all booking amendments are to be done only through our online channels including Hapag-Lloyd.com, INTTRA and EDI.

In order to promote further digitalization, the Booking Amendment Fee will be only applied for manual amendments as per below. In other words, we will not be charging a booking amendment if it is done online, so we are waiving the earlier charge, provided you make your amendment through the online channel.