Le Havre
France
Street Address
HAPAG-LLOYD (FRANCE) S.A.S.
15, QUAI LAMANDE
76600 LE HAVRE
FRANCE
Opening Times
Mon - Fri: 08:30 - 17:30
| Department | Function | Name | Phone |
|---|---|---|---|
| Customer Service | Customer Service teams (please add booking, BL or container number in subject line for automated dispatch to your dedicated team) | France Customer Service | +33 8 05987919 |
| Sales | New customer, Account opening | France Sales | +33 8 05987919 |
| Area France | Security Officer (ONLY for Police or Customs related matters) | Authorities France | +33 6 28118001 |
| Customer Service | DG declarations preliminary | DG declarations preliminary | +33 8 05987919 |
| DG declarations final | DG declarations (final) | +33 8 05987919 | |
| Digital Coordination(web registrations, support with online tools) | Digital Coordination Team | ||
| Customer Service Manager (Business Development) | Marlène Mutel | +33 2 78150427 | |
| Customer Service Manager (Local NVO's) | Marie-Claudia Varaine | +33 4 91998335 | |
| Customer Service Manager (Global NVO's) | Tsvetanka Lukarova | +33 4 91996208 | |
| Customer Service Manager (BCO’s, Reefer & Specials) | Wahiba Messaoudene | +33 2 32746913 | |
| Inland Transport Manager | Magdalena Tirel | +33 2 32747774 | |
| Customer Service Director | Helena Leprovost | +33 2 78150424 | |
| Sales | Sales Manager (Business development & Digitalization) | Nadine Dione | +33 8 05987919 |
| Sales Manager (Local NVO's) | Pascale Long | +33 4 91998336 | |
| Sales Manager (Global NVO's) | Philippe Reynaud | +33 4 84525337 | |
| Sales Manager (Reefer & Specials) | Anne-Gaelle Dore | +33 2 32745566 | |
| Sales Manager (BCO's: Retail, Agriculture, Machinery) | Emmanuel Fache | +33 9 77619784 | |
| Sales Manager (BCO's: Automotive, Chemicals, Food & Beverage, Mining & Minerals) | Agnès Fauger | +33 1 40809220 | |
| Sales Director | Alex Nicolai | +33 4 91996220 | |
| Operations | Equipment Manager | Clothilde Thioux | +33 2 32745033 |
| Maintenance & Repair Manager | Olivier Lechevalier | +33 2 32745036 | |
| Ports & Terminals Manager | Sylvain Defresne | +33 2 32745313 | |
| Port Superintendant | Julien Barroy | +33 4 91994205 | |
| Operations Director | Jean-Louis Bova | +33 2 32745310 | |
| Business Administration | Account Receivable Manager | Veronique Viala | +33 1 40802298 |
| Accounts Payable Manager | Sernin Rocard | +33 1 40809230 | |
| Business Administration Director | Amina Djoudad | +33 1 40822900 | |
| Human Resources | Human Resources Director | Ariane Fieschi | +33 1 40802253 |
| Area France | Managing Director | Clément Boillon | +33 2 32745303 |
| Managing Director Personal Assistant | Delphine Pepin | +33 1 40802280 | |
| Le Havre | Office Manager | Magali Paton | +33 2 32747777 |