My Invoices Keyvisual x

Pay Your Invoices with Ease

Payment Facilitation

With the new payment facilitation feature, you can now easily create a reference number for one or multiple invoices. This feature is integrated seamlessly into My Invoices making it familiar and easy to navigate. Through its link to the Online Business Suite account, it always includes the latest updates.

Go to My Invoices

Your Benefits

Simple Overview:

Keep track of your payments with ease, whether it's one or multiple invoices.                             

Easy Handling:

With just a few clicks, you can create a reference number for one or multiple invoices. It's as easy as that!

Part of My Invoices:

The new feature is seamlessly integrated into My Invoices, making it familiar and easy to navigate. Plus, it is linked to your Online Business Suite account and therefore always includes the latest updates.  

How it works

  1.  Select one or multiple invoices and create your unique payment reference

  2.  Verify and confirm the selected invoices and add recipients for notifications

  3.  Receive clear instructions to pay your invoices, including payment reference, currency and total amount

  4.  Utilize the generated payment reference to send the payment via your bank.

Find out how it works step-by-step via our in-depth tutorial video.

Useful Documents

For more in-depth information download User Guide (EN, 706.9 KB, 4 Pages)

Frequently Asked Questions

Right now, you’ll generate a unique payment reference on our website and complete the payment via your own bank (bank transfer). An online card payment option will be added in a later phase.

Invoices show up immediately after they’re created and shared.

For bank transfers, status updates depend on bank message processing and our regular syncs (about every 15 minutes). It may briefly show as open during this window.

No. Paid invoices remain visible with a “Paid” status for your records until they’re archived.

No. The amount is automatically calculated based on the invoices you select.

Yes. We support multiple currencies, and these regions’ invoices are already issued in EUR. You’ll pay to the correct EUR account shown.

Once you generate a payment reference for selected invoices, those invoices can’t be selected again for a new reference.

Invoices settled using credit notes may take longer to reflect as Paid. If it doesn’t update after a reasonable time, please contact support with your documents.

No. Our team can view invoice details but cannot create payment references or submit payments for customers.

Not automatically from this platform. Cargo/document release may require additional checks. Please follow your usual release process and contact your local team if needed.