D&D Calculator User Guide

Last updated: February 2026

Welcome to Hapag Lloyd’s Detention & Demurrage Calculator. This intuitive application allows you to calculate the free days related to your shipment or do a cost estimation if you select a specific date. This information depends on the equipment gate-in/gate-out event creation and offers an overview to support your daily work. 

This guide is designed to introduce you to our tool. 

  1. Login and Navigation
  2. How to Use the Detention & Demurrage Calculator
  3. FAQs

Login & Navigation

Access the D&D Calculator through the direct link provided in your email or access it through the navigation bar on the left hand side.

Use your Hapag-Lloyd credentials to log in. 

Screenshot of the Hapag-Lloyd Online Business Suite Login mask

Using the Detention & Demurrage Calculator

1. Insert the shipment to calculate  

Insert the Booking Number of the shipment you would like to calculate the freetime or costs associated to a specific date for. 

Screenshot of the D&D tool search field labeled Booking number

2. Start the Calculations 

You will see some details of the shipment. 

You will find the containers related to the shipment, and the option to select one, some or all of them. You will find the options to specify a date to evaluate the costs or the free days. 

After that, just accept the Terms and Conditions and do the calculation. 

Screenshot of the D&D Calculator tool with an examplatory booking number and booking details shown
Screenshot of the D&D Calculator tool with mask showing the containers in a shipment
Screenshot of the D&D calculator tool with 3 selection field showing

3. Confirmation

After the calculation you will see the confirmation screen and can proceed.

Screenshot of the D&D Calculator with the Calculation Acknowledgement message in green showing

4. Results via Email

After a few minutes you will receive the information requested via email. 

Screenshot of the confirmation mail that customers receive after using D&D Calculator

Frequently Asked Questions

The D&D Calculator is available to customers with an activated Hapag-Lloyd web login. Web user should be linked to the shipment as a Party Function role. Some examples Shipper, Consignee, Notify Party, Agreement Party etc.

Freetime and demurrage and detention costs are calculated based on a customer-provided tentative gate-out or empty gate-in date.

In separate demurrage and detention calculations, demurrage and detention costs are charged separately. Combined calculations are merged demurrage and detention costs.

The D&D Calculator is available for many countries, but it is not yet activated worldwide. If you see a corresponding message, it means the calculator is not currently available for the country of import. Coverage is being expanded as part of our global rollout.

Screenshot of D&D solution showing a Booking number and a service message in red.

An email providing the requested information should be received within 5 minutes.