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The Implementation of LianYunTong Platform

With the purpose of serving our customers will higher efficiency and quality, please be informed that effective from February 11, 2018 Hapag-Lloyd (Shenzhen Office) will implement a unified platform named LianYunTong. The system would enable our customers to request the below processes/documents from the respective website (advised below):

a) to upload bank payment slip for the paid invoices;
b) to request VAT invoice on line;
c) to track the status of VAT invoices delivery via courier

Please be advised that Hapag-Lloyd (Shenzhen Office) will discontinue the phone or mail enquiries of the above-mentioned arrangements after the implementation of this platform on February 11.

Please access the below weblink for more information on the operating processes:

Hapag-Lloyd will soon dispatch the user guide, user ID and password to respective customers via email. Kindly be reminded to keep your account number and password in safe custody.

We welcome you to contact our Shenzhen Finance Staff for more information via below email address:
[email protected]

For enquiries of invoice sum or charges, please contact our Shenzhen Customer Service Department:

航线 Route 出口订舱咨询 Export Booking Enquiry 出口文件咨询 Export Documentation Enquiry 进口业务咨询 Import Enquiry



[email protected] [email protected] [email protected]


Europe / Mediterranean / Africa

[email protected] [email protected] [email protected]


Transpacific / Canada

[email protected] [email protected] [email protected]


Latin America / Mexico

[email protected] [email protected] [email protected]

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