Further to our Customer Info of April 9, 2019 we would like to keep you aware of further development as noted below:
For all other information, we invite you to call our dedicated hotline directly at the following telephone number:
+ 1 833-445-6397
Alternatively you are also welcome to contact us via following email address:
We shall keep you closely informed on further developments.
Disclaimer
As per current status, the vessel arrived at Freeport, Bahamas (port of refuge) on February 4, 2019. We will obviously have more detailed/precise information once the extent of damages onboard the vessel has been fully assessed and will provide updates in due course. For the avoidance of doubt, the above statements and comments are: (I) non-conclusive, subject to change, and being provided for informational purposes only, and (II) given without prejudice to or waiver of any rights, remedies, defenses, and limitations contained in the relevant underlying contracts of carriage as evidenced by Hapag-Lloyd AG’s standard Bill of Lading and/or Sea Waybill and the Hapag-Lloyd Tariff applicable thereto and/or any other applicable agreement governing the carriage of the subject cargo, or any cargo carried on board the vessel at the time of the incident, as the case may be, all of which said terms and conditions continue to remain in full force and effect, without any modification or waiver.