South Africa Offices - New Contact Information

South Africa remains one of our most important markets and it is our constant endeavor to provide you with a high quality of service.

To further improve communication with our local Hapag-Lloyd offices in South Africa, we would like to provide you with our updated contact details as outlined below.

Effective January 6, 2020 we kindly request you to use the below contact details to get in touch with us.

For Booking enquiries on Booking Confirmations / Booking Amendments / Equipment Release / VGM Submissions, Export Invoice Disputes etc.
Email Address: [email protected]

For on Shipping Instructions, BL Amendments, Export Invoicing
SI Follow Up
Email Address: [email protected]

Draft Correction
Email Address: [email protected]

For Import enquiries on Import Manifest / Arrival Notification / Delivery Order / Container Return / Import Invoice Disputes, etc.
Email Address: [email protected]

For Pre Call Doc and Import Invoice Disputes
Email Address: [email protected]

For further questions, our local teams in South Africa are glad to assist you.

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