As part of our efforts to control the COVID-19 situation and to follow Local Government restrictions due to health curfew at Basrah, we have alternative solutions to collect payment at Umm Qasr BGT terminal as all banks are closed in Basrah.
We are seeking your support to comply to these guidelines in order to assist us to serve you safely.
For Delivery Order and Payments/Security deposits, please follow below guidelines.
Process to make payment and collect Delivery Order or Original Bill of Lading
Step 1- Customer will collect invoice from Hapag-Lloyd Basrah Office
Step 2- Customer will make payment at Umm Qasr BGT terminal in cash
Step 3- Umm Qasr BGT Terminal will confirm payment receipt to HL Basrah Office
Step 4 – HL Basrah office will release delivery order or Original Bill of Lading.
Link to local page