Hapag-Lloyd Colombia - Export Load Release Procedure

Regulations
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Watching over the health of our employees and the representatives of our clients, we established the following procedures for the handling of documents and emissions of export B/Ls.

As of Monday, March 30, 2020, Hapag-Lloyd Colombia Ltda. operates remotely from home.

Therefore, there will be no face-to-face Counter service in our offices, all the attention we will do via e-mail if possible. We will not issue Original B/Ls in Colombia.

Exporting companies must decide between two modalities:

  • "Original B / Ls - OBL" with issuance at destination
  • "Seawaybill - SWB"

In both cases, this definition must be clearly indicated in the "Shipping Instruction"

Important is that you continue to send your payment support to the address of [email protected]
 

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