India: Contact Information for Imports
It is our constant endeavor to provide you with a high quality of service and to answer your queries as fast as possible.
In order to action timely responses, we would like to re-iterate the contact information for our Import department.
Since the COVID-19 lockdown conditions, we have initiated our Business Continuity Management Plan while we are working outside of our usual office locations.
Since this time, we are receiving a substantial increase in telephone and email volumes.
Your emails are important to us and we strive to give every email the timely response it deserves.
To help us keep up with the current demand, we ask that you please keep the below in mind;
- Please send your emails to the correct email address basis the nature of your query.
- Please avoid adding multiple email addresses in copy.
- Please avoid sending reminder emails or calling if within the same 24 hour period, as this would lead to a delay in our overall responsiveness.
We know that these are challenging times for everyone and we appreciate your patience and your kind cooperation.
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