It is our aim to continuously improve our products and deliver customer excellence to our valued customers. In order to avoid any misunderstandings and resulting in invoice corrections and delay in payments, we kindly seek your assistance to:
1) Clearly indicate “Prepaid” or “Collect” in Shipping Instructions.
2) Follow predefined payment definitions (prepaid/collect and/or payer/collector) as per Rate Agreement or tariff.
3) Observe country specific requirement.
4) Consider category of charge codes that must be defined under same payment terms. (eg. if THD is prepaid, TSD is prepaid.)
Please always check with respective local office for their requirements and do not hesitate to contact with the respective Customer service offices.