Booking from European countries? A new procedure in Benelux is coming up

Your cargo planning is handled by local experts. This is the reason why from July 26, 2021, Hapag-Lloyd in Benelux will only be handling bookings that have the following European countries as a starting point:

• Belgium
• Netherlands
• Luxemburg
• Denmark
• Finland
• France
• Germany
• Italy
• Norway
• Poland
• Russia
• Spain
• Sweden
• United Kingdom

The bookings from other countries should be placed directly with their local Hapag-Lloyd office in the origin country by a local party, for example, a shipper, forwarder, or agent. Please keep in mind that any booking from countries outside the above-mentioned list will be declined by Hapag-Lloyd Benelux.

If you require more information related to the above changes, please visit the Online Business Suite in the Hapag-Lloyd website. As an alternative, please contact our customer service team at your location who will be happy to guide you based on your individual situation.