Here’s an important update on our South East Asia ports
The global logistics industry is always evolving. Therefore, we have a few updates about the ports of service for Indonesia, Malaysia, and the Philippines.
Keeping your cargo planning in mind, please note that we have updated our loading and discharge ports for these three countries, as listed below. These changes will apply from October 15, 2021.
| Indonesia | Malaysia | Philippines |
|---|---|---|
| Jakarta | Port Kelang | Manila |
| Surabaya | Penang | Cebu |
| Semarang | Pasir Gudang | Davao |
| Belawan | Kuantan, Pahang | Subic Bay |
| Perawang | Kuching | Cagayan de Oro |
| Batam | Bintulu, Sarawak | |
| Palembang | Kota Kinabalu, Sabah | |
| Jambi | Tanjung Pelepas | |
| Panjang | ||
| Pontianak |
With the above updates, shippers and consignees may arrange the transport independently and within the allocated free time for cargo to or from other ports not included in the above list. Full and empty containers must be picked up and returned to one of the ports listed above. In cases where the shipments have been accepted and are in transit to and from other ports that are not included in the above-mentioned list, please note that they will be delivered according to the applicable bill of lading terms and conditions.
If you require more information related to the above changes, please visit the Online Business Suite in the Hapag-Lloyd website. As an alternative, please contact our customer service team at your location who will be glad to guide you based on your individual situation.
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