Container Payment Portal (CPP) Update

Dear Customer,

We’re pleased to share that Hapag-Lloyd’s Container Payment Portal (CPP), powered by PayCargo and Gnosis Freight, has already successfully launched at the following U.S. ports:

• Norfolk
• Houston
• Savannah
• Miami, Tampa, & Port Everglades
• Charleston
• Tacoma
• Baltimore
• Mobile
• Philadelphia
• Los Angeles

These rollouts mark a major step forward in streamlining the payment of time-pending charges, offering faster cargo release through real-time container visibility, instant pro-forma invoicing, secure integrated payments, and simplified dispute resolution.

We are now proceeding with the next phase of the rollout in New York, beginning with the following terminals and vessels:

• New York – APM Terminals Elizabeth: MV Colombo Express 601E expected to arrive on February 12, 2026
• New York – Maher Terminal: MV Niledutch Lion 6102W expected to arrive on January 14, 2026

We encourage you to explore the materials available on the PayCargo website to get a head start, including registration information, video tutorials in the resource library, the payer user guide, and a list of frequently asked questions (FAQs).

We look forward to your participation and thank you for your continued partnership as we work to deliver a more efficient and user-friendly payment experience.