Amman
Jordan
Street Address
Opening Times
Mon - Thu, Sun: 08:30 - 16:30
Postal Address
HAPAG-LLOYD JORDAN PSC
P.O. BOX 1212
JORDAN
| Department | Function | Name | Phone |
|---|---|---|---|
| Sales | Business Development | Jordan Sales Team | +962 6 4296006 |
| Customer Service Jordan | Customer Service Jordan (Booking, BL or Container Number in the subject line for automated dispatch to your dedicated Service Team) | Customer Service Jordan | +962 6429 6006 |
| Customer Service | All Customer Service Queries | Customer Service Jordan | +962 6429 6006 |
| Operations | Cargo and Port Operations | Operations | |
| Inland Delivery Team | Inland Delivery (Your contact for all query related Carrier Haulage topics. Please add CH/ booking number in the subject line for automated dispatch to your dedicated Service Team) | Amjad Alalawneh | +962 778 880029 |
| Business Administration | Queries related to Statement of Account (SOA), Overdue Outstanding Status, and Accounts Receivable. | Business Administration | |
| Business Administration | Strictly Only for Bank transfer Payment confirmation for Invoice Payments and Receipt confirmation. | Business Administration | |
| Business Administration | Payment confirmation for Security Deposits receipts, and Refund Related Queries. (Strictly for Jordan) | Business Administration |
| Department | Function | Website |
|---|---|---|
| Customer Service | Bill of Lading Draft Amendment | Bill of Lading Draft Amendment |
| Customer Service | Shipping Instruction | Creation & Amendment of Shipping Instruction |
| Customer Service | Invoice Dispute | Invoice Dispute Webform |