Week 45 – Africa Operational Update

Middle East – India – Africa Express (MIAX)

• Mirador Express will phase out at Mundra, IN (INMUN), on November 22. Tincan Express will replace her, phasing in at Mundra on November 24 under voyage 2647W.

• Kota Layang (to be renamed) will phase in at Mundra, IN (INMUN), on November 12, replacing Velika, which will phase out at Nhava Sheva, IN (INNSA), on November 12.

• Rio Grande Express, voyage 2637E, will phase out at Mundra, IN (INMUN), on November 28. Cape Town Express (formerly Seaspan Lahore) will phase in at Mundra on December 8.

• All calls at Jebel Ali, AE, remain suspended until further notice.

East Africa Service 2 (EAS2)

• All calls at Jebel Ali, AE, remain suspended until further notice.

• Wadi Duka, voyage 2641N, omitted Dar es Salaam, TZ (TZDAR), on October 24 due to delays in East Africa, to maintain her planned phase-out at Nhava Sheva, IN (INNSA), on October 31.

• There is no sailing in Week 42 as part of the service transition. Ever Brace is scheduled to phase in at Nhava Sheva, IN (INNSA), on November 11.

East Africa Service 3 (EAS3)

• Kota Sempena will phase out at Nansha, CN (CNNSA), on November 5.

• Kota Sabas phased in at Qingdao, CN (CNTAO), on October 20.

East Africa Service 4 (EAS4)

• Kota Makmur will phase out at Shanghai, CN (CNSHA), on November 5.

• Kota Sempena phased in at Shanghai, CN (CNSHA), on October 30.

West Africa Service 1 (WA1)

- Mersin Express temporarily phased out of the service for one rotation, effective October 28 at Port Tangier Med, MA (MAPTM), to support operations in Jeddah. There is no sailing in Week 44. The vessel is scheduled to return to the service at Port Tangier Med on November 25.

West Africa Service 2 (WA2)

• Cape Byron, voyage 2640N, is scheduled to omit Freetown, SL (SLFNA), to avoid further delays on her return to Port Tangier Med, MA (MAPTM). The vessel will operate a change of rotation, calling at Monrovia, LR (LRMLW), before Nouakchott, MR (MRNKC).

• Ulanga, voyage 2642N, will omit Monrovia, LR (LRMLW), due to extended waiting times at West African ports, supporting an earlier return to Port Tangier Med, MA (MAPTM).

West Africa Service 3 (WA3)

• Matilde A, voyage 2644N, will omit Conakry, GN (GNCKY), and make an additional ad hoc call at Nouakchott, MR (MRNKC), alongside the scheduled call at Banjul, GM (GMBJL).

• AS Cypria, voyage 2648N, will omit Banjul, GM (GMBJL), and make an ad hoc call at Monrovia, LR (LRMLW), at the end of November.

West Africa Express (WAX)

- Spirit of Singapore, voyage 2641N, will operate a change of rotation, calling at Lomé, TG (TGLFW), followed by Tema, GH (GHTEM), to reposition refrigerated containers originally scheduled for discharge from Ionikos at Lomé. This adjustment is intended to reduce inbound refrigerated container volumes at Tema and minimize berthing delays.

Asia – West Africa Service (AWA)

- Luanda Express phased out at Qingdao, CN (CNTAO), on October 25. Dallas Express is the direct replacement vessel and will phase in at Qingdao.

South Africa Express (SAX)

• Santa Ursula, voyage 637N, will be the first vessel to resume the regular SAX rotation, sailing directly from Cape Town, ZA, to London Gateway, GB.

• Kalahari Express, voyage 640S, will follow the standard service rotation.

West Europe – West Africa Service (WWA)

• Amalthea, voyage 2636S, is undergoing repairs. Cargo on board was scheduled to be discharged at Le Havre, FR, on October 26 for onward connections with Dublin Express, expected at Le Havre on October 27. Amalthea's return to service remains unconfirmed.

• Venetia will omit Luanda, AO (AOLAD), on October 27 to return to Antwerp, BE (BEANR), one week earlier and operate the Week 46 sailing instead of Week 47. Dublin Express will cover the Week 47 sailing due to extended delays in Africa.

• Cali, voyage 2642S, will omit Lisbon, PT (PTLIS), following weather-related disruptions in Northern Europe, to minimize further delays on her voyage to Africa.

• There is no sailing in Week 44, with subsequent vessel departures shifting by one week from the November 3 Antwerp, BE (BEANR), position. Durande will phase in at Antwerp, taking the October 27 position with an estimated arrival on November 6. The vessel will operate one sailing to Africa before joining the WNF service in mid-December.

South America – Africa – Triangle Service (SAT)

- An additional schedule adjustment was implemented in Week 42 to address delays at Paranaguá, BR (BRPNG), resulting from extended vessel waiting times at African ports.

West Africa

• Dakar, Senegal Window vessels, no delay for window vessels, OOW currently facing up to 72hrs. delay, Yard is 87+%.
• Conakry, Guinea, Berthing Based on new berthing proposals FCFS with 1 vessel per/line. Current delays remain the same for up to 16-20 days.
• Monrovia, Liberia: Yard is congested, current berth delays for window vessels is up to 06-08 days.
• Abidjan, Ivory Coast Yard is heavily congested by import units, dwell time increased from 05 days to 22 days, current berth delays for window vessels is up to 03-04 days. 
• Tema, Ghana: Terminal is facing REEFER yard issue plug utilize 85+%. Berthing delays for window vessels are up to 02-03 days, OOW subject to berth availability. 
• Nigeria (APP): Ops slowdowns are reported due to heavy yard congestion. Current ops delays reported up to 12 hrs.
• Nigeria (TICT): Due to high yard congestions, terminal performance impacted. Currently, up to 24 hrs. berth delays.
• Nigeria (ONNE): Ops slowdowns are reported due to heavy rains and congestion at yard. Current ops delays reported up to 24 hrs.
• BJCOO: No Delays for window vessels if docs are ready, OOW subject to berth availability with doc's readiness first ready, first berth timelines.

Central Africa

• Douala, Cameroon, on average 48 hrs due to seasonal rains
• Kribi, Cameroon: Up to 24 hrs. waiting time are reported (due to intermittent rains)
• Matadi, Congo DRC. Congo river max draft advised at 7.5 meters, strong currents on the river. Matadi Gateway Terminal works max 1 vessel per day.
• Pointe Noire, Congo: yard is heavily congested (100%) current delays are up to 02 days. FIX window + FIFO is currently terminated, and vessels with high load planning are preferred to berth to release congestion. Feeder waiting berth time is high side, mainly for connections from mainliners. 
• Luanda, Angola: Currently facing high swell, berth delays up to 3 days (subject to AWA vessel clashing).

 South Africa

• Durban, South Africa Peir 1 up to 06-09 days delays & Peir 2 (DGT) is up to 12-14 days, however, to be monitored case by case considering weather conditions.
• Cape Town, South Africa, currently facing high wind guts. Current delays up to 2 day for CTCT up to 72 hrs.
• CTMPT: up to 24 hrs. due to wind impact considering seasonal impact, this remains (on-off) until Feb ends.
• Port Elizabeth: Impacted by Bad weather (strong wind and rains), expecting 1-2 days delay.
• Coega: Impacted by Bad weather (strong wind and rains), expecting 2-3 days delay.

 East Africa

Dar es Salaam, Tanzania

• DPW: up to 24-48 hours waiting time due to berth sequence. Terminal gate and road congested causing delays
• Adani: Up to 48 hours waiting time due to berth sequence.
• Mombasa, Kenya, For EA2, average berthing delays are up to 3 days. Other SSYs average up to 06+ days waiting time. Terminal is facing Long-term congestion, slow productivity due to equipment shortages, high transshipment volumes. Berth delays also are due to a bunch of vessels arriving off windows.

With your cargo planning in mind, we've upgraded our inland operations in India. With this change, you'll enjoy faster and more efficient services, a wider geographical coverage in India, and greater rate transparency, especially through our online products Quick Quotes and Quick Quotes Spot.

To guide you on this upgrade, which is starting on July 1, 2023,, here's a summary of your inland options:

1. Shipper's PDA: Empty pickup at port or Inland Container Depot (ICD) and handover at port. To access this service, select "Port of loading " and mention the "Pick-up at ICD". Please keep in mind that the empty pickup origin fee (POO) will apply and BL would only read port of loading and not “ICD location”
2. Rail ex-ICD (on Liner PDA): Empty pickup and container handover at an ICD. To access this service, please select "Received at terminal / ramp" and mention the handover ICD. Please note that rail pre-carriage charges (OLF) will apply. The empty pickup origin fee (POO) is included.
3. First Mile trucking: Hapag-Lloyd empty positioning and handover at ICD or port. To access this service, select "Received at your door" and detail the pickup location details. Please note that pre-carriage charges (OLF) for trucking and rail (for ICD movements) will apply. The empty pickup origin fee (POO) is included.
   To guide you through the scenarios and process, you can access the latest guide for inland bookings from India

The ongoing Suez Canal situation has resulted in changes and adjustments in the shipping industry, in particular for vessels in the Middle East and India markets where space on board vessels is limited. To alleviate that and to ensure you do not face issues when booking with us, we are implementing changes to our booking process with immediate effect:

1. This means that you will be able to place bookings for up to three subsequent weeks available sailings. With this restriction, we are ensuring space availability options by preventing early bookings.
2. Booking Monitoring: we are working to ensure that all of our customers get an equal chance to load on our ships. Therefore, we're monitoring bookings for every vessel at a customer level and will discourage bulk bookings or bookings that exceed the mutually agreed quantity.
3. Booking Amendment Policy: with your cargo flow in mind and to ensure a clear overview of your cargo on our vessels, booking in advance will not be feasible. If you require amending a booking to a previous week's vessel , please cancel your existing booking and place a new one.
4. Last Minute Space Availability: to provide you with an extended opportunity to secure bookings, we will strive to keep our Quick Quotes Spot product open until the last minute.
5. Shipping Guarantee: when feasible, you can opt for our Shipping Guarantee product to protect your shipment from potential rollovers.
6. Track Your Shipments: you can use our track and trace feature to identify the vessel on which your cargo has been loaded. Due to the current circumstances, you can then view the latest updates and status of the assigned vessel directly on our Live Ticker. This link will guide you through the actual vessel status, including its next port of call.
   

While the Suez Canal situation is fluid, we are continuously working towards finding alternatives for your cargo planning. In case you would like to review the charges related to booking cancellations, amendments and other related local charges, please refer to our tariff section and select the country of your interest. If you should have any questions or comments, please reach out to our teams at your preferred location.

*The countries under the Middle East scope covered in this initiative are: United Arab Emirates, Bahrain, Iraq, Kuwait, Oman, Pakistan, Qatar, India, Bangladesh, Sri Lanka, Jordan, Sudan, Djibouti and Saudi Arabia.

• Reach out to your local customer service representative here