USA – Manual Booking Fee

Dear Customer,

In our continuous efforts to improve our service for you, Hapag-Lloyd has provided a wide range of e-Commerce solutions for your booking and shipping instruction processes. The majority of Hapag-Lloyd customers in the USA are already enjoying the benefits of our e-Commerce solutions.

We would like to inform you that with effect from September 1, 2018 Hapag-Lloyd (America), LLC will implement a Manual Booking Fee for booking requests received manually (via e-mail, telephone, etc.) as follows:

• USD 50 / Manual Booking – MBF

This Manual Booking Fee will not be charged for bookings made with the three below mentioned e-Booking channels:

• Online via our Hapag-Lloyd Web Booking Application (for registered Users)
• Bilateral EDI connection between ERP systems
• Integration with portals (INTTRA / GT Nexus / Cargosmart)

Prior to this implementation date, we invite customers to explore our e-business solutions on our website at the following link Hapag-Lloyd On-Line Business.

All USA Local Charges can be found on our website at:
USA – Local Charges/Service Fees

For further information and assistance, please contact your local Hapag-Lloyd office.

Kind regards,

Hapag-Lloyd (America), LLC
as agent of Hapag-Lloyd AG