To further improve communication with our Hapag-Lloyd offices, we would like to provide you with our updated contact details as outlined below.
Effective July 15, 2020, the e-mail address [email protected] that is currently operative for booking related queries and the e-mail address [email protected] that is currently operative for Documentation related queries will no longer be functional. We are consolidating general export related queries into one mailbox noted below.
We kindly request you to use the below coordinates to get in touch with us based on the type of query and to kindly update your internal address books and distribution lists.
Any pending emails received in
[email protected] &
[email protected] through July 15th, will be transferred for handling.
From July 16th, if
[email protected] &
[email protected] is used, you will receive an Auto Reply message requesting you to resend your query to the mailbox above.
Thank you for your attention in making these changes.