It is our aim to continuously improve our products as well as our service to you. This includes the correct and timely preparation of invoices.
In order to avoid misunderstandings and resulting invoice corrections, we kindly ask you:
If not mentioned differently by you we will make use of our definition of prepaid and collect as follows:
If your Shipping Instructions are reflecting Basic Freight Prepaid / Freight Prepaid
All charges are prepaid excluding Terminal Handling Destination and Destination Land
Freight related charges
Prepaid
Origin Land Freight
Terminal Handling Origin
Sea Freight
Collect
Terminal Handling Destination
Destination Landfreight
If your Shipping Instructions are reflecting Basic Freight Collect / Freight Collect
All charges are collect excluding Origin Landfreight and Terminal Handling Origin related charges
Prepaid
Origin Land Freight
Terminal Handling Origin
Collect
Sea Freight
Terminal Handling Destination
Destination Landfreight
Any changes from Prepaid to Collect can only be accepted until 2 working days prior to Vessel’s arrival in the Port of Discharge.
We appreciate your support in this matter, which will assist in providing a better service to you.