Online Booking Amendment – Ensure faster handling of your shipments

Due to the current constraints in the Upper Gulf region, we are experiencing increased operational complexity and short-notice changes.

While we continue to do everything possible to maintain reliable service, timely updates to your bookings are essential to safeguard a smooth and speedy handling of your shipments.

To support you in the fastest possible way, we kindly ask you to use our Online Booking Amendment option for any changes to existing bookings (e.g., routing, equipment, VGM, cargo details, etc.). Submitting amendments online ensures your request is captured immediately, routed to the right team, and processed with priority.

What we ask you to do

• Please submit all booking changes via Online Booking Amendment in our Online Business Suite.
• Where possible, consolidate changes into one amendment to avoid delays.

We appreciate your understanding and cooperation. Your proactive use of the online amendment function helps us minimize turnaround times and maintain the best possible service under the current circumstances.

Should you need support accessing the tool, please contact your usual Hapag-Lloyd representative.

For latest information on booking suspensions, surcharges, and operational changes affecting services in the region please follow our live ticker.