Regional Updates in Africa

Last updated on March 13, 2025

Operational and Customer Service Overview

Last updated on March 13, 2025
Operations Team, Africa

As one of our growing markets, Africa’s ports and operational updates will assist your cargo planning with relevant service information. To the point and no additional fuss, the Africa operational updates are updated regularly on this page and will reach your inbox twice a month.

  • Please review the service updates available below

Vessel updates and port changes per service

Middle East - India - Africa Express (MIAX)

  • Rio Grande Express will join the service in Jebel Ali, AE 21st March position
  • Week 17, Jebel Ali, AE 25th April will be no sailing week

East Africa Service 2 (EAS2)

  • SC MONTREUX is leaving the service on 21st Feb at Dar Es Salam and SCI Mumbai will take her place on 12th of March from Nhava sheva.
  • Week 14, Nava Sheva, IN 2nd of April will be no sailing week.

East Africa Service 3 (EAS3)

  • Mombasa, KE call on 13th March position have no sailing vessel.
  • Mombasa, KE call on 20th March position have no sailing vessel.
  • Calandra will omit Port Kelang, MY East bound on 6th March call Voyage number 504E.
  • ONE ATLAS will join the service in Qingdao, CN on 06th of April.
  • Kota Lumba will join the service in Qingdao, CN on 13th of April.

East Africa Service 4 (EAS4)

  • Zhan Gu Shan Dong will join the service in Shanghai, CN on 20th of March

West Africa Service 1 (WA1)

  • Spartel Trader omitting Banjul, GM on 03rd of March

West Africa Service 2 (WA2)

  • Last HL call for San Pedro, CI by Okee Alicia on 18th of March

West Africa Service 3 (WA3)

  • Contship lex will leave the service in Tangier, MR and Douala Express will replace her position in the service on 17th of March

South Africa – Asia Express 1 (SA1)

  • No update in the service in the current week

South Africa – Asia Express 2 (SA2)

  • No update in the service in the current week

West Africa Express (WAX)

  • Ionikos omitting Apapa,NG on 13th  of March.
  • Ionikos omitting Onne, NG on 16th  of March..
  • Algeciras Express in her voyage number 2509 S/N will omit the following ports :- TGLFW, NGAPP and  NGONN.
  • Shekou Star in her voyage number 2510S/N will omit CIABJ, GHTEM, NGAPP and NGONN.
  • Shekou Star in her voyage number 2510S/N will change her rotation BJCOO then NGTIN before TGLFW.
  • Merve A in her voyage number 2511S/N will omit TGLFW.
  • Vancouver Star in her voyage number 2512 S/N will omit SNDKR and NHONN.

Asia – West Africa Service (AWA)

  • Cosco Korea phased out for dry-dock, return in the service 26th of April.
  • CMA CGM Figaro phasing out in China. Replaced by CMA CGM Missouri 12th of April.

South Africa Express (SAX)

  • Rotterdam: changed terminals as from Santa Teresa 250S (calling Delta E + RWG).
  • Bremerhaven: change of terminal as from Santa Cruz 251S (calling Eurogate).
  • Cape Town: up to 2 weeks congestion/weather delay. ONE Responsibility omitting Cape Town and advancing 2 weeks into Europe. Gaining 1 week buffer for Santa Clara and ONE Resolution to call Cape Town.

West Europe – West Africa Service (WWA)

  • Congestion in Antwerp and Tanger.
  • Le Havre: high yard density and delays due to strikes.

South America - Africa - Triangle Service - (SAT)

  • Irenes Resolve phasing out for dry-dock in Durban 02nd of April (calling Luanda before Durban).
  • Velika phasing in 14th of April.

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  • South Africa: from March 15, 2024, all  freight, local charges' invoices and pickup instructions will be managed via ODeX. From March 18, 2024 the last date for submission of pickup instructions will be 2 working days before vessel arrival - the pickup instructions' request must be submitted via ODeX.
  • Kenya: starting with vessels sailing on or after July 1, 2024, all exporters must provide the "Export Entry Number" for every container loaded at Mombasa during the Shipping Instructions' submission. This applies to export and transshipment cargo. This process enables the Certificate of Export issuance by the Kenya Revenue Authority.
  • For customer inquiries, kindly use email as your primary channel
  • For vessel/container/booking status and sailing schedules information, please visit our Online Business Suite
  • For Dangerous Goods Cargo terminal gate acceptance, please submit electronic copies of the Export Hazardous Declarations to upload in the DG bookings
  • For faster BL release at destination, please switch from OBL to SWB if possible. If you should require any assistance, please reach out to your customer service documentation team
  • Submit your bookings and shipping instructions via (Web-Booking and EASI) 
  • Reach out to your local customer service representative here

Contact

Contact your nearest operational expert