Week 41 – Middle East Operational Update

GEMINI India Europe Express (IEX)

• Maersk Tanjong voy. 638E will call SAGT terminal instead of CWIT terminal on 13^th October for complete operations in Colombo westbound.
• Maersk Seoul voy. 641W will make an adhoc call in SAGT on 14^th October for discharge and partial loading prior CWIT call on 16^th October in Colombo westbound.

GEMINI Asia South Europe 1 (SE3)

• Marit Maersk voy. 638W will omit Jeddah westbound call on 11^th October and cargo will be discharged in the Jeddah eastbound adhoc call on 26^th October.
• Marie Maersk voy. 639E will omit Colombo call on 10^th October due to congestion and cargo will be transshipped in Salalah.

GEMINI Jeddah Loop 1 (JD1)

• No vessel calls in Jeddah on 02^nd October position on voyage 639E/639W due to vessel sliding.

India – America Express (TPI)

• W Kampala voy. 6140 will phase in the service from Nhava Sheva on 10^th October.
• Seattle Express voy. 6230/6141 will call Mundra on 10^th October prior to Nhava Sheva on 12^th October and she will omit Salalah westbound call on 17^th October.

Middle East and India Subcontinent (Conflicts are being monitored)

Middle East

• Jebel Ali – Conflict situation monitored, Currently Ad-hoc vessels only.
• Jeddah – Yard is up to 70% density; refer capacity as of now is 80%.
• Salalah – Yard is congested up to 72% density, impact on productivity berthing delays up to 36 hrs.
• Dammam, Saudi Arabia: No delays, however, case by case to plan, conflict situation monitored
• Umm Qasr, Iraq: No delays, however, case by case to plan, conflict situation monitored
• Upper Gulf: Bad weather impacting terminal operations. Delays expected up to 24-48 hrs., conflict situation monitored
• QAHMD: Up to 24 hrs
• OMSOH: Current berth delays are up to 02-03 days
• BHBAH: Current berth delays are up to 2 days based on FIFO

India

• Mundra - Yard is up to 73%+ density, bad weather impacting productivity, Current delays up to 06-12 hrs.
• Nhava Sheva – Yard is up to 72%+ density, bad weather impacting productivity, Current delays up to 06 hrs. 
• Colombo – CICT: Up to 02-03 days, CWIT & SAGT up to 24 Hrs. Delays expected for window vessels berth until next few weeks, due to yard density of more than 110% of all terminals and ITT pendency up to 50kTEUs + bad weather impacts.

With your cargo planning in mind, we've upgraded our inland operations in India. With this change, you'll enjoy faster and more efficient services, a wider geographical coverage in India, and greater rate transparency, especially through our online products Quick Quotes and Quick Quotes Spot.

To guide you on this upgrade, which is starting on July 1, 2023,, here's a summary of your inland options:

1. Shipper's PDA: Empty pickup at port or Inland Container Depot (ICD) and handover at port. To access this service, select "Port of loading " and mention the "Pick-up at ICD". Please keep in mind that the empty pickup origin fee (POO) will apply and BL would only read port of loading and not “ICD location”
2. Rail ex-ICD (on Liner PDA): Empty pickup and container handover at an ICD. To access this service, please select "Received at terminal / ramp" and mention the handover ICD. Please note that rail pre-carriage charges (OLF) will apply. The empty pickup origin fee (POO) is included.
3. First Mile trucking: Hapag-Lloyd empty positioning and handover at ICD or port. To access this service, select "Received at your door" and detail the pickup location details. Please note that pre-carriage charges (OLF) for trucking and rail (for ICD movements) will apply. The empty pickup origin fee (POO) is included.
   To guide you through the scenarios and process, you can access the latest guide for inland bookings from India

The ongoing Suez Canal situation has resulted in changes and adjustments in the shipping industry, in particular for vessels in the Middle East and India markets where space on board vessels is limited. To alleviate that and to ensure you do not face issues when booking with us, we are implementing changes to our booking process with immediate effect:

1. Booking Monitoring: we are working to ensure that all of our customers get an equal chance to load on our ships. Therefore, we're monitoring bookings for every vessel at a customer level and will discourage bulk bookings or bookings that exceed the mutually agreed quantity.
2. Booking Amendment Policy: with your cargo flow in mind and to ensure a clear overview of your cargo on our vessels, booking in advance will not be feasible. If you require amending a booking to a previous week's vessel , please cancel your existing booking and place a new one.
3. Last Minute Space Availability: to provide you with an extended opportunity to secure bookings, we will strive to keep our Quick Quotes Spot product open until the last minute.
4. Shipping Guarantee: when feasible, you can opt for our Shipping Guarantee product to protect your shipment from potential rollovers.
5. Track Your Shipments: you can use our track and trace feature to identify the vessel on which your cargo has been loaded. Due to the current circumstances, you can then view the latest updates and status of the assigned vessel directly on our Live Ticker. This link will guide you through the actual vessel status, including its next port of call.
   

While the Suez Canal situation is fluid, we are continuously working towards finding alternatives for your cargo planning. In case you would like to review the charges related to booking cancellations, amendments and other related local charges, please refer to our tariff section and select the country of your interest. If you should have any questions or comments, please reach out to our teams at your preferred location.

*The countries under the Middle East scope covered in this initiative are: United Arab Emirates, Bahrain, Iraq, Kuwait, Oman, Pakistan, Qatar, India, Bangladesh, Sri Lanka, Jordan, Sudan, Djibouti and Saudi Arabia.

• Reach out to your local customer service representative here