凭借我们的全新在线清关解决方案，您可以直接通过赫伯罗特快速、轻松地办理清关。该工具不仅能为您节省时间，还能按步骤全程指导您完成清关流程。您只需输入必要数据即可，其他的交给赫伯罗特为您代劳。利用这套全新解决方案，您可以确保遵守所有规定，让货物得以顺利运送到最终目的地。
我们的在线清关解决方案适用于发自/至澳大利亚、比利时、法国、德国、荷兰、西班牙、阿拉伯联合酋长国和英国的进出口货物。在不久的将来，该服务将扩展到更多国家/地区。
Register Your Company
Complete a one-time registration to use Hapag-Lloyd's Customs Clearance service. Provide the required company information and documents, including a Power of Attorney, to authorize our service partner to act on your behalf for customs clearance activities.
Submit a Customs Declaration
Create and submit import or export customs declarations online through Hapag-Lloyd. Our authorized service partner reviews, prepares, and files your declaration with the relevant authorities and keeps you informed throughout the clearance process.
Simplify your customs clearance process with Hapag-Lloyd. Submit your import and export declarations online, while our authorized service partner handles the formalities and keeps you informed every step of the way.
Learn how to register, submit declarations, and track their status in our user guide.
如何使用清关
- 点击这里，或点击下方“转到清关”(Go to Customs Clearance) 按钮。
- 输入您的个人登录凭证（与一站式线上服务平台相同），即可直接进入提供全程引导的在线清关解决方案。
- 首次进入时需要填写委托书，并等待接受。您的申请被接受之后，即可按以下步骤继续操作。
- 在“新申报”(New Declaration) 部分，选择您的国家/地区和申报类型，选择您的货物并输入您的申报数据。
- 接受条款和条件，点击“提交”(Submit)。
由我们负责您的清关事宜，并确保符合所有当地法规。
常见问题
提交报关单后，我们将检查报关单是否正确和完整。如果是这样，您的报关状态将更改为“准备报关”(Ready for customs submission)。如果有任何缺失或不正确，申报将被重新打开并返回给您，并附上适当的注释。如果申报材料完整、正确，那么就可以提交报关单，我们将相应地通知您。海关放行通知是我们流程中的最后一步。我们将第一时间向您发送通知，让您了解上述所有流程步骤的最新情况。通知电子邮件地址可在各个申报国家/地区的客户配置文件中查看，并可随时更改。
以下商品通常不在清关范围内：活体动物和动物产品、蔬菜产品、食品和饮料、烟草和烟草替代品、矿物燃料、矿物油、放射性产品、爆炸物、烟火产品、生皮和皮革、毛皮和毛皮制品、木材（熏蒸）、车辆、飞机货物、家庭用品、武器、弹药及其零件和配件。
请联系您当地的赫伯罗特办事处了解更多信息。
任何货物都可能面临由海关决定的随机查验。
有几种不同的查验类型：
文件查验：在这种情况下，海关官员将会针对申报来核实文件。
实物查验：在这种情况下，海关官员将核实货物是否符合文件和报关单申报。
扫描查验：在这种情况下，集装箱将被扫描。这种核查的主要目的是检测违禁品和走私货物。
During the request process, we will ask you to provide a contact email address. This email address will be used for all further communication regarding your request.
You will receive an invoice for the relevant shipment once the customs formalities have been completed.
Registration is a one-time setup process during which we will request a Power of Attorney and other company-related documents. Once all required documents have been submitted and verified, your registration will be approved.
The online process allows you to submit a declaration without completing the registration process. However, the review and processing of your declaration will only begin once your registration has been approved.
An export declaration request will only be accepted if it is submitted on or before the departure date from the first port of loading. Once the vessel has departed, export declarations can no longer be submitted.An import declaration request will only be accepted if it is submitted within 20 days of arrival at the last port of discharge.Please note that Hapag-Lloyd and any other parties involved in this process cannot be held responsible for delays, penalties, or other consequences resulting from requests submitted after these deadlines.
若想随时了解我们的最新动态，欢迎订阅我们的新闻通讯。