海关清关 - 简化海关程序

我们的清关产品适用于发自/至澳大利亚、比利时、法国、德国、荷兰、西班牙、阿拉伯联合酋长国和英国的进出口货物。

Registration is a one-time setup process. We will request a Power of Attorney and other company-related documents required to provide customs clearance services. Your registration will be approved once all required documents have been received and successfully verified.

所需文件取决于海关当局和相应的申报。在申报过程中，我们的在线工具将为您提供强制性文件列表，确保给您良好的指导。

我们随时为您提供最新信息。如果您的申报状态已更改，您将收到通知。此外，我们的工具提供了您所有申报的清关清单，您可以在其中找到进一步的细节，如清关状态。

在我们的在线工具中，您将在顶部导航中找到联系我们的按钮。如有任何问题，请随时与我们联系。​

提交报关单后，我们将检查报关单是否正确和完整。如果是这样，您的报关状态将更改为“准备报关”(Ready for customs submission)。如果有任何缺失或不正确，申报将被重新打开并返回给您，并附上适当的注释。如果申报材料完整、正确，那么就可以提交报关单，我们将相应地通知您。海关放行通知是我们流程中的最后一步。我们将第一时间向您发送通知，让您了解上述所有流程步骤的最新情况。通知电子邮件地址可在各个申报国家/地区的客户配置文件中查看，并可随时更改。

任何货物都可能面临由海关决定的随机查验。

有几种不同的查验类型：

文件查验：在这种情况下，海关官员将会针对申报来核实文件。

实物查验：在这种情况下，海关官员将核实货物是否符合文件和报关单申报。

扫描查验：在这种情况下，集装箱将被扫描。这种核查的主要目的是检测违禁品和走私货物。

EORI stands for Economic Operators Registration and Identification. It is an identification number used by businesses and individuals when exchanging information with customs authorities in the European Union.

You can apply for an EORI number through the relevant national customs authority. Please refer to the official EORI information page of the applicable customs authority for application requirements and supporting documents.

A Power of Attorney (PoA), sometimes referred to as a Letter of Attorney, is a written authorisation that allows another party to act on your behalf. For customs clearance, it authorises the customs broker to represent your company in customs matters.

A deferment account allows import duties and import VAT to be deferred in accordance with the rules of the relevant customs authority. Requirements, guarantees, and payment terms may vary by country.

Our service currently supports direct representation only. A valid deferment account may therefore be required to use the customs clearance service. Please check the requirements applicable in your country.

Please contact the relevant customs authority for information on how to apply for a deferment account. Depending on the country, you may need to provide a financial guarantee from an approved guarantor.

Under direct representation, the customs representative acts in the name and on behalf of the importer or exporter.

Fiscal representation is an arrangement under which a locally established representative manages VAT-related obligations on behalf of a foreign company. Availability and requirements depend on the applicable country and tax regulations.

An export declaration request must be submitted no later than the departure date from the first port of loading. Once the vessel has departed, an export declaration request can no longer be submitted.

An import declaration request must be submitted within 20 days of the vessel’s arrival at the last port of discharge. Important: Please ensure that all information and documents are complete and accurate. The applicable terms and conditions govern the responsibilities and liabilities of all parties involved in the process.

Required documents depend on the customs authority, the country, and the type of declaration. During the submission process, the online tool will display the documents required for your specific request.

An HS code is a product classification code based on the Harmonized System . It is used internationally to classify goods traded across borders. Depending on the country, further classifications — such as TARIC codes in the European Union — may also apply.

Customs authorities use HS codes to determine whether restrictions, licences, prohibitions, or other regulatory requirements apply to the goods. For imports, the HS code also helps determine the applicable customs duty rate.

An estimated price is displayed when you submit your customs declaration request. The final price may vary, for example depending on the number of HS codes or the complexity of the declaration.

You will receive an invoice for the relevant shipment after the customs formalities have been completed.

After you submit your request, we review it for completeness andaccuracy.

• If all required information is available, the status changes to Ready for customs submission.
• If information or documents are missing or incorrect, the request is returned to you and its status changes to Open. You will receive a comment explaining what needs to be updated.
• Once the request is complete, we submit the customs declaration to the customs authority. When the customs authority releases the shipment, you will receive a customs release notification.

You will receive notifications throughout the process. You can also view the current status and further details in the declaration overview in the online tool.

The status Open means that information or documents are missing, incomplete, or require correction. Please review the comment provided, update your request, and resubmit it for review.

You will receive a notification when the status of your declaration changes. You can also track the clearance status and review declaration details in the online tool.

The customs authority may select a shipment for inspection. This mayinclude:

• Documentary inspection: The customs officer reviews the submitted documents and compares them with the declaration.
• Physical inspection: The customs officer checks whether the goods correspond to the documents and declaration.
• Scanning: The container is scanned to help identify prohibited or undeclared goods.

A customs inspection may affect the clearance timeline.

The most common causes of delay are missing or incorrect information or documents, such as HS codes, commercial invoices, packing lists, or proof of preferential origin. Customs inspections, including documentary checks, physical inspections, or container scans, may also delay clearance.

Hapag-Lloyd AG, its subsidiaries, and authorised agents handle personal and business data responsibly and in accordance with applicable data-protectionrequirements.

For further information, please refer to the Commitment on Data Protection and Security and the Hapag-Lloyd Privacy Terms.