We are pleased to inform you that making online booking amendments is possible at Hapag-Lloyd.com.
We heard your recommendation and as part of our commitment to provide quality service, effective from August 16, 2020 you can submit online booking amendments either on Hapag-Lloyd.com or via INTTRA.
The following list includes examples of booking amendments accepted:
Type of amendment
Commodity Change / Delete
Temperature, humidity, ventilation change
Add MBL/HBL number
Link SOC Unit
Add / Change Custom Reference ( SCAC, CAN)
Add / Reduce Number of Container
Change Container type
RA/MR/ Quotations change
Send booking to additional Email address
Pick up and handover change
What and how to change?
Advantages to placing booking amendments online vs. sending by email:
Please reach out to our customer service team for any further query or concern at