On the 1st of January 2025, Secure Container Release will be implemented in the United Kingdom.
Using blockchain technology, in cooperation with our partner T-Mining, Secure Container Release (SCR) provides a secure, digital alternative to the traditional PIN codes used today to release and pick up containers from the port of discharge. With the implementation of this modern, self-service platform, we enable you to take full control of your container release process.
We've already secured over a million containers using SCR at the Port of Rotterdam and Antwerp since 2021 and will now start implementation in the United Kingdom. We will contact you individually to invite you to onboard to the new platform; or you may register already via the link below.
This new way of working underlines our commitment to fostering innovation, improving ease of doing business, and promoting safety and security along the transport chain.
Onboarding process Secure Container Release
In order to get started with SCR, the following steps have to be followed:
Step 1: Get invited
Fill below form to request an invitation. You will then receive an e-mail from SCR to start your onboarding.
Step 2: Onboard your company
In the e-mail, a unique link provides access to the online onboarding. Your general SCR administrator account will be created and the ID-wallet software, which is needed for additional security, shall be provisioned. After a password has been set, you are now ready to start using SCR.
It is highly recommended to create separate accounts for colleagues.
New users can be added via https://admin.securecontainerrelease.com/organization/users.
In addition, make sure to connect with companies you do daily business with.
This can be done at https://admin.securecontainerrelease.com/organization/connections.
Step 3: Start using SCR
The commercial releases from Hapag-Lloyd can be managed in the SCR application. When you access https://app.securecontainerrelease.com/ all relevant releases can be found in one single dashboard.
The releases can either be re-transferred or retrieved, for further handling.
News & Customer Information
To familiarize with SCR, please find supporting information below:
FAQ
For your reference, we have listed below a number of Frequently Asked Questions (FAQs) concerning SCR:
Due to security reasons, you cannot register online for the Secure Container Release platform. To register, you need to receive an invitation from either the shipping line or your client.
If you already have an account, you do not need to register again. You will be linked by Hapag-Lloyd and start receiving release rights in Secure Container Release.
Your vendor is still using pincodes? Not an issue. You can still generate pincodes via the Secure Container Release platform towards your vendor after you receive release rights from Hapag-Lloyd.
No, Hapag-Lloyd nor any other shipping line can see your pincodes. Hapag-Lloyd will only be able to transfer release rights.
Secure Container Release offers both a free basic product and a paid premium product with additional services, as well as API solutions. More information can be found on https://www.securecontainerrelease.com/scr-premium.
Yes, Secure Container Release has options to onboard companies from multiple countries. You will need an invite to onboard.
Hapag-Lloyd aims for a strict pincode free release process as of January 1st, 2025. Once you are registered and onboarded onto SCR, all of your releases will be processed on this secure platform. Pincodes will no longer be supported once the onboarding phase is complete.
In this case, the trial period of Secure Container Release has expired. The administrator(s) of your company received multiple reminders from T-Mining to either extend the premium product or switch to the basic product. When no follow-up actions have been taken, your account will be inactivated.
If you are expecting import shipments imminently, it is recommended to purchase the premium product for one month. This can be done via https://app.securecontainerrelease.com/order. As such, you will re-gain access to Secure Container Release within a matter of minutes.
The premium product is on a monthly rolling basis and may be cancelled accordingly, in which case a switch to free of charge basic product will need to be arranged. To enable this, your company’s ID-wallet has to be transferred from the T-Mining cloud to an inhouse server. Please see the "How to migrate from an ID wallet in the Cloud to an ID wallet on Premise" guideline above for further information. It is suggested to include your IT-department in order to speed up this process.
You may also schedule an appointment with the Support team of T-Mining via the contact details below., who can further assist you on this matter.
When setting-up Secure Container Release, it is highly recommended to create separate accounts for colleagues as well. This can be done via https://admin.securecontainerrelease.com/organization/users. If a colleague is unavailable, then there's always a back-up.
When this has not been done yet, please reach out to the Support team of T-Mining. They will inform you who the current administrator is and add new ones if required.
If you would like to get in contact with T-Mining's Support team, this can either be via:
- Chat: access https://app.securecontainerrelease.com/ and open the icon at the right side of your screen.
- E-mail: address [email protected] can be used for further assistance.
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