美国

北美 - 地区总部 USA - Headquarters
联系人
IMDG Submission
Customer Service
Exports / Imports / Documentation Inquiries
Customer Service
Merchant Haulage at Inland Ramps
Customer Service
Trucking Issues
Intermodal
Port Rail and Export Rail
Intermodal
底特律 USA - North East
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
波士顿 USA - North East
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
迈阿密 USA - South East
联系人
Sales Inquiries - New Customers
Sales
营业时间
周一 - 周五: 08:30 - 17:00
联系人
General Inquiries
Military Markets
Customer Service
Civilian Markets
Customer Service
All Markets
Pricing and Rates
All Markets
Imports
营业时间
周一 - 周五: 08:30 - 19:00
联系人
Sales Inquiries - New Customers
Sales
奥克兰 USA - West
联系人
Sales Inquiries - New Customers
Sales
洛杉矶/长滩 USA - West
营业时间
周一 - 周五: 08:00 - 17:00
联系人
Rate Quote
Sales
Export Booking
Customer Service
Export Documentation
Customer Service
Imports
Customer Service
Empty Pickup/Return
Operations
檀香山 USA - West (Gulf Pacific and West Coast)

COD Request

If your shipment has not yet loaded onto the vessel and the cargo cutoff has not yet passed, please submit your changes through our online booking amendment tool and include the valid rate reference to cover the revised routing.

Using the COD request form under these conditions may cause delays, as you’ll be redirected to the proper process for handling your request.

Please note by submitting this template, you acknowledge and understand the following:

1. This is an inquiry only, we require written authorization and guarantee of all charges prior to executing any changes in routing.

2. A change of destination (diversion) applies to any shipment in which we have received a loaded container and is not limited to vessel sailing.

3. Shipments loaded to a vessel require destination approval for any changes.

4. All CODs are subject to, but not limited to, a COD charge as governed by our public tariff on top of any operational charges assessed for the change

5. Submitting a revised SI with a different routing is not considered a COD request and may delay the processing of and affect the feasibility of your request.

6. Please allow 2 business days for our team to review your COD request and revert back to you.