北美 - 地区总部
USA - Headquarters
营业时间
周一 - 周五: 08:30 - 17:00
联系人
IMDG Submission
Customer Service
Exports / Imports / Documentation Inquiries
Customer Service
Merchant Haulage at Inland Ramps
Customer Service
Trucking Issues
Intermodal
Port Rail and Export Rail
Intermodal
底特律
USA - North East
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
波士顿
USA - North East
联系人
Sales Inquiries - New Customers
Sales
纽约
USA - North East
联系人
Sales Inquiries - New Customers
Sales
芝加哥（主要办事处）
USA - North East
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
商务服务中心（进口及单证）
USA - South East
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
迈阿密
USA - South East
营业时间
周一 - 周五: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
皮斯卡特韦地区 美国
USA - US Flag
营业时间
周一 - 周五: 08:30 - 17:00
联系人
General Inquiries
Military Markets
Customer Service
Civilian Markets
Customer Service
All Markets
Pricing and Rates
All Markets
Imports
休斯敦（主要办事处）
USA - West
营业时间
周一 - 周五: 08:30 - 19:00
联系人
Sales Inquiries - New Customers
Sales
奥克兰
USA - West
营业时间
周一: 08:30 - 17:00
联系人
Sales Inquiries - New Customers
Sales
洛杉矶/长滩
USA - West
营业时间
周一 - 周五: 08:00 - 17:00
联系人
Rate Quote
Sales
Export Booking
Customer Service
Export Documentation
Customer Service
Imports
Customer Service
Empty Pickup/Return
Operations
檀香山
USA - West (Gulf Pacific and West Coast)
联系人
Executive Vice President
Administration
Port Manager
Operations
Operations Manager
Operations
Marine Agent
Operations
Marine Agent
Operations
***IMPORTANT UPDATE for August 2022***
- For cargo moving on Canadian Rails, AES and Seal #’s are required at time of rail billing
- DG/Hazardous cargo, moving on US rails ONLY, can now be submitted using the US RAIL BILL
- DG/Hazardous cargo moving into Canada should be submitted manually with supporting documentation (BOL, Final IMO)
- BOL and Final IMO, when emailed, should be sent to [email protected] and [email protected]
**WEB BILLING RESTRICTIONS**
US RAIL BILL cannot automatically process the following types of billing:
- DG/Hazardous cargo moving on Canadian Rails
- Rail billing intentionally needed prior to ERD’s or past LRD’s (i.e. cutoffs)
- Consolidated Cargo shipments moving on Canadian Rails
- All other Canadian rail shipments that have multiple AES references
For the above exceptions, please continue emailing loaded export information as well as any supporting documentation to
[email protected]
for manual processing