Regional Updates in Africa

• Situation update on flooding in Kinshasa: Latest developments and operational impact here.

Middle East - India - Africa Express (MIAX)

• Spil Kartika, will Phase out of the service 10th April for 1 RV. Phase in back to MIA in Cycle 27 -Week 28- 11th July.
• New MIA WB window at Pier 2 from FRI 2200 -SUN 1300. While EB window at Pier 1 from WED 0600 - FRI 0600. 
• Week 14, Osaka - Due to technical stoppage at AEFJR, vessel will slide into Week 15 position from INMUN onwards. With this, Week 14 will be a Blank sailing from INMUN onwards due to this slide
• Week 17, Jebel Ali, AE 25th April will be no sailing week  

East Africa Service 2 (EAS2)

Structural service change from Week 16/Derby D, all vessel will :

• Call only T2 at AEJEA i/o AEJEA T3. New T2 window is TUE 0700-WED 0200hrs.
• Call AEAUH i/o AEJEA T4. AEAUH window will be WED 1400-THU 0200.
• Call DPW terminal at TZDAR i/o Adani. New window THU 0100-SAT 2300hrs.

East Africa Service 3 (EAS3)

• Salerno Express omitting Port Kelang, MY on 29^th Apr in her West bound voyage
• Kota Sempena omitting Port Kelang, MY on 02^nd May in her East bound voyage

East Africa Service 4 (EAS4)

• NYK Clara omitting Port Kelang, MY on 28^th Apr in her West bound voyage
• ZHONG GU SHAN DONG omitting Port Kelang, MY to arrive SGSIN on proforma day on 02^nd of May.
• ALS Venus omitting Port Kelang, MY on 27^th Apr in her East bound voyage

West Africa Service 1 (WA1)

• SPARTEL TRADER WILL PHASE OUT AT BEANR ON 26.04.2025
• ACASTOS WILL PHASE IN AT MAPTM ON 01.05.2025

West Africa Service 2 (WA2)

• ULANGA WILL OMIT LRMLW ON 10.05.2025
• HANSA RATZEBURG WILL OMIT SLFNA ON 29.04.2025
• HANSA RATZEBURG WILL PHASE OUT AT MAPTM ON 11.05.2025
• DURANDE WILL PHASE IN AT MAPTM ON 11.05.2025

West Africa Service 3 (WA3)

• MATADI EXPRESS WILL PHASE IN AT MAPTM ON 28.04.2025

South Africa – Asia Express 1 (SA1)

• No update in the service in the current week

South Africa – Asia Express 2 (SA2)

• No update in the service in the current week

West Africa Express (WAX)

• IONIKOS WILL OMIT NGAPP ON 01.05.2025 & NGONN ON 03.05.2025
• MERVE A WILL OMIT TGLFW ON 09.05.2025 & NGONN ON 15.05.2025
• MERVE A WILL DO AD HOC CALL CIABJ ON 17/05/2025
• MERVE A WILL PHASE OUT AT EGPSD I/O MAPTM ON 31.05.2025 (MAPTM call is OMITTED)
• ODYSSEUS WILL PHASE IN AT MAPTM ON 31.05.2025

Asia – West Africa Service (AWA)

• Cosco Korea phased out for dry-dock, return in the service 26^th of April.

South Africa Express (SAX)

• Rotterdam: changed terminals as from Santa Teresa 250S (calling Delta E + RWG).
• Bremerhaven: change of terminal as from Santa Cruz 251S (calling Eurogate).
• Cape Town: up to 2 weeks congestion/weather delay. ONE Responsibility omitting Cape Town and advancing 2 weeks into Europe. Gaining 1 week buffer for Santa Clara and ONE Resolution to call Cape Town.

West Europe – West Africa Service (WWA)

• Congestion in Antwerp and Tanger.

South America - Africa - Triangle Service - (SAT)

• No update for the current week.

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• South Africa: from March 15, 2024, all  freight, local charges' invoices and pickup instructions will be managed via ODeX. From March 18, 2024 the last date for submission of pickup instructions will be 2 working days before vessel arrival - the pickup instructions' request must be submitted via ODeX.
• Kenya: starting with vessels sailing on or after July 1, 2024, all exporters must provide the "Export Entry Number" for every container loaded at Mombasa during the Shipping Instructions' submission. This applies to export and transshipment cargo. This process enables the Certificate of Export issuance by the Kenya Revenue Authority.
• For customer inquiries, kindly use email as your primary channel
• For vessel/container/booking status and sailing schedules information, please visit our Online Business Suite
• For Dangerous Goods Cargo terminal gate acceptance, please submit electronic copies of the Export Hazardous Declarations to upload in the DG bookings
  
• For faster BL release at destination, please switch from OBL to SWB if possible. If you should require any assistance, please reach out to your customer service documentation team
  
• Submit your bookings and shipping instructions via (Web-Booking and EASI) 
• Reach out to your local customer service representative here

+++ April 11, 2025 +++

Following recent flooding, operations in Kinshasa have returned to normal. However, due to prior road damage, we are monitoring the situation closely in case of further heavy rainfall.

+++ April 7, 2025 +++ 

Severe flooding in Kinshasa has disrupted key transport routes, including access to the port of Matadi and N'djili Airport, causing delays in operations. We are closely monitoring the situation and will provide updates as they become available.