Operations Team, Asia & Oceania"Smooth cargo planning is crucial for success in today's global market. That's why we proactively update our Asia and Oceania operational news and help our customers plan to avoid disruptions and navigate the complexities of the supply chain with ease."
Far East Loop 2 (FE2)
Far East Loop 3 (FE3)
Far East Loop 4 (FE4)
Far East Loop 5 (FE5)
Mediterranean Service 1 (MD1)
Mediterranean Service 2 (MD2)
Mediterranean Service 3 (MD3)
Asia-North America East Coast (AA7)
+++ IRT Asia Services +++
Asia Gulf Express 2 (AG2)
Asia Gulf Express 3 (AG3)
Asia Red Sea 1 (AR1)
China Australia Service (CAT)
Japan Pusan Feeder (JP1)
Japan Singapore Jakarta Service (JSJ)
North Asia - Australia Service (NAX)
South East Asia - Australia Service (SAL)
South East Asia - Australia Loop 2 Service (SEA)
South East Asia - Australia Loop 3 Service (S2A)
Vietnam Indonesia Straits Service (VIS)
Singapore Thailand feeder
+++ Latin America Asia Services +++
ANDEX SLING 1 - (AN1)
ASIA MEXICO EXPRESS (TPM, also known as AME1)
ANDEX SLING 2 (AN2)
ASIA SAEC SERVICE 2 (AS2)
Joint Caribbean Service (JCS)
EAST AFRICA SERVICE 3 (EA3)
EAST AFRICA SERVICE 4 (EA4)
ASIA WEST AFRICA SERVICE (AWA)
+++ Transpacific Services +++
East Coast Loop 1 (EC1)
East Coast Loop 2 (EC2)
East Coast Loop 4 (EC4)
East Coast Loop 5 (EC5)
East Coast Loop 6 (EC6)
Pacific South Loop 3 (PS3)
Pacific South Loop 4 (PS4)
Pacific South Loop 6 (PS6)
Pacific South Loop 7 (PS7)
Pacific Southwest Express (PSX)
Pacific North Loop 1 (PN1)
Pacific North Loop 2 (PN2)
Pacific North Loop 3 (PN3)
Pacific North Loop 4 (PN4)
Far East Pacific Loop (FP1)
Asia-North America East Coast (AA7)
+++Oceania Services+++
North America Westcoast - New Zealand/Australia (WSN)
Australia - New Zealand via Panama (ANP)
From July 1, 2024, Dangerous Goods (DG) will be prohibited for discharge at Cat Lai (Chi Minh Terminal Matchcode CATLAI 2). If you're shipping with our VIS service, please note that DG cargo with port of discharge in Ho Chi Minh (CATLAI 2) will therefore not be processed. Alternatively you can choose from the following routes via Vung Tau, VN and arrange barging at other inland container depots:
If you require more information related to this change, please contact our customer service team at [email protected] who will guide you based on your individual situation.
Asia
China
Oceania
Truck Availability
Barge / Feeder Availability
Depots / Equipment
Here's an update on the booking cancellation policy with effect from September 15, 2024 until October 14, 2024.
Booking cancellation fee policy
Scenario | Cancellation Request | Vessel ETD | Trade | Days Difference | Cancellation Fee Applicability |
---|---|---|---|---|---|
Booking Cancellation Fee Applicable Scenario | 15-Sep-24 | 18-Sep-24 | All trades excluding Intra Asia (Short Sea), Middle East and Oceania | 3 days | Cancellation within 3 days of ETD (excluding ETD date), so Cancellation Fee applies. |
Booking Cancellation Fee Not Applicable Scenario | 15-Sep-24 | 19-Sep-24 | All trades excluding Intra Asia (Short Sea), Middle East and Oceania | 4 days | Cancellation more than 3 days before ETD (excluding ETD date), so no Cancellation Fee applies. |
Booking Cancellation Fee Applicable Scenario | 15-Sep-24 | 22-Sep-24 | Middle East, Indian sub-continent and Oceania | 7 days | Cancellation within 7 days of ETD (excluding ETD date), so Cancellation Fee applies. |
Booking Cancellation Fee Not Applicable Scenario | 15-Sep-24 | 23-Sep-24 | Middle East, Indian sub-continent and Oceania | 8 days | Cancellation more than 7 days before ETD (excluding ETD date), so no Cancellation Fee applies. |
If you are shipping from Pearl River Delta (PRD) or Yangtze River Delta (YRD), please note the following:
We appreciate your continuous support to Hapag-Lloyd. Please do not hesitate to reach out to your respective Hapag-Lloyd offices for more information or email us for more detailed information.
Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port. This measure is effective from September 15, 2024 to October 14, 2024 for all ports in China and Hong Kong. For your reference, please find a list with detailed information, including container type and port names
here.
Gate out empty (GOMT) are 7, 10, or 14 days before the FCL cut-off time, including the day of the cut-off (as per FCL delivery cut-off time in latest booking confirmation). Eg: If the FCL cut-off is on September 28, 2024, empty release starts on September 15, 2024 for 40HC pick up in Shanghai Port.
Origin | 20GP | 40GP | 40HC | 45HC (L5GP) | 40RH |
---|---|---|---|---|---|
Shanghai | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Ningbo | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 7 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Qingdao | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Tianjin | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Dalian | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Xiamen | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Nansha | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Shekou | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 7 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Hong Kong | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | |
Yantian | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 14 days | Pick-up 10 days |
before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off | before FCL cut-off |
A few remarks:
The feeder operators in South China have announced a service suspension from late September 2024 to early October 2024 due to the 2024 China Golden Week.
Please find the list of affected ports via our website here. Please note that the feeder service suspension schedule is subject to change without prior notice.
Please note that any additional costs and liabilities related to Detention charge, Terminal storage and Terminal charges incurred at transshipment ports (including but not limited to Hong Kong, Shekou, Yantian and Nansha) after containers discharge during the feeder service suspension period will be for the account of the cargo owner.
The Golden Week of 2024 in Mainland China is approaching. With your cargo planning in mind and the support from terminals, we are pleased to inform you that the Free Storage Period will be extended for the following locations.
Yantian
Vessel Arrival Date | Additional Free Storage Period |
---|---|
October 1 2024 | 0 days |
October 2 2024 | 1 days |
October 3 2024 | 2 days |
October 4 2024 | 3 days |
October 5 2024 | 3 days |
October 6 2024 | 3 days |
October 7 2024 | 3 days |
October 8 2024 | 3 days |
October 9 2024 | 2 days |
October 10 2024 | 1 days |
October 11 2024 | 0 days |
Shekou
Vessel Arrival | Additional Free Storage Period |
---|---|
October 1 2024 | 0 days |
October 2 2024 | 1 days |
October 3 2024 | 2 days |
October 4 2024 | 3 days |
October 5 2024 | 3 days |
October 6 2024 | 3 days |
October 7 2024 | 3 days |
October 8 2024 | 3 days |
October 9 2024 | 3 days |
October 10 2024 | 3 days |
October 11 2024 | 3 days |
October 12 2024 | 2 days |
October 13 2024 | 1 days |
October 14 2024 | 0 days |
Nansha
Vessel Arrival | Additional Free Storage Period |
---|---|
October 1 to October 7, 2024 | 7 days |
Notes:
What does this mean for your booking?
If the vessel's actual time of arrival at Yantian Port is on October 2, 2024, the Free Storage of Export Cargo will be 8 days, which is an additional day of Free Storage according to the tariff.
Calculation rule with no change: commences from container gated in full to the designated terminal to CY cut off.
To aid your cargo planning, use our vessel tracker to view our vessels' latest Estimated Times of Arrival and Departure. For further assistance, contact our local customer service team. Alternatively, email [email protected] for more details.