Regional Updates in North America

Atlantic Services

Atlantic Loop 2 (AL2) service

• No schedule updates for this week.
  

Atlantic Loop 3 (AL3) service

• No schedule updates for this week.
  

Atlantic Loop 4 (AL4) service

• No schedule updates for this week.
  

Atlantic Loop 5 (AL5)

• MV NYK Remus V076E's Saint John call has been reinstated and is now expected to arrive on December 8, 2024.

Atlantic Loop 6 (AL6)

• MV OOCL Europe V202W will omit its Miami call, originally expected to arrive on December 9, 2024.
• MV Bremen Express V106W will phase out of service in Miami with expected arrival on January 1, 2025.

Atlantic Loop 7 (AL7)

• No schedule updates for this week.
  

St Lawrence Container Service – Route 1 (AT1)

• No schedule updates for this week.
  

St Lawrence Container Service – Route 2 (AT2)

• No schedule updates for this week.
  

Mediterranean Canada Service (MCA)

• No schedule updates for this week.

Mediterranean Gulf Express (MGX)

• No schedule updates for this week.
  

Turkey East Coast Service (TNE)

• No schedule updates for this week.
  

Turkey East Coast Express Service (TEX)

• Weeks 48 and 50 East bound will be void sailings, originally expected to arrive in New York on November 30 and December 14, 2024, respectively.
  

Asia Services

East Coast Asia Loop 1 (EC1)

• Structural omission of Charleston for westbound vessels is scheduled for weeks 47 to 52. The affected vessels include MV HMM Dream V056W, MV Tangier Express V055W, MV Paris Express V031W, MV HMM Victory V054W, MV HMM Garnet V004W, and MV YM Wisdom V021W.
  
• MV Hong Kong Express V047W will omit its call at Charleston to support schedule recovery. It was originally expected to arrive on December 29, 2024.

East Coast Loop 2 (EC2)

• Due to draft restrictions in Savannah, the MV Al Riffa V028W, MV Tayma Express V023E, and MV Ain Snan Express V034W will be adjusting their rotations to call at Charleston before Savannah. The estimated arrival dates in Charleston are December 12, December 21 and December 25, 2024, respectively.

East Coast Asia Loop 5 (EC5)

• Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
• MV ONE Apus V017W will omit Halifax for schedule recovery. It was originally expected to arrive on December 11, 2024.
• MV ONE Minato V024W will have a change of rotation. The vessel will now call Halifax before New York, with expected arrival in Halifax on December 11, 2024, and in New York on December 13, 2024.

East Coast Asia Loop 6 (EC6)

• No schedule updates for this week.
  

Pacific Coast Loop 1 (PN1)

• No schedule updates for this week.

Pacific Coast Loop 2 (PN2)

• No schedule updates for this week.
  

Pacific Coast Loop 3 (PN3)

• No schedule updates for this week.
  

Pacific Coast Loop 4 (PN4)

• No schedule updates this week.
  

Pacific South Loop 3 (PS3)

• No schedule updates this week.
  

Pacific South Loop 4 (PS4)

• No schedule updates this week.
  

Pacific South Loop 6 (PS6)

• MV YM Wellhead V045W will change terminals in both Los Angeles and Oakland. In Los Angeles (LAX), it will shift from TraPac to ITS, while in Oakland, it will move from TraPac to OICT.

Pacific South Loop 7 (PS7)

• Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.

South Pacific Express (PSX)

• No schedule updates this week.
  

India America Express (TPI / IMX)

• Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
• MV Kuala Lumpur Express V4147/003W will phase out from the TPI service at Maher Terminal on December 22, 2024, and instead will phase into the AA7 service at APMT on December 23, 2024.

Asia US East Coast Service Loop 7 (AA7)

• Due to safety concerns in the Red Sea, voyages are being redirected via alternate routes. Please visit our Live-Ticker for the latest information.
• MV Baltimore Express V003E/V4247 will phase out from the AA7 service at APMT on December 18, 2024, and instead phase into the TPI service at Maher Terminal on December 20, 2024.

LATAM Services

South America East Coast Service (SEC)

• SEC vessels starting with Monte Tamaro V446S, MV Monte Verde V440S, MV Saupe Express V441S, MV Monte Olivia V442S, MV Monte Azul V443S, MV Monte Alegre V444S, and MV RDO Fortune V445S will have a structural omission at Norfolk through the middle of February.
  
• MV Suape Express will phase out from the service in Port Everglades on December 12, 2024. It will perform discharge only at the U.S. East Coast while the South bound voyage will be blanked. MV Wieland will phase in the service on December 28, 2024.

California Central America Express Service (CCE)

• No schedule updates this week.

Caribbean Express Service (CES)

• No schedule updates this week.
  

US Gulf East Coast South America Service (GS1)

• No schedule updates this week.
  

Transpacific services

North America Westcoast - New Zealand/Australia (WSN)

• No schedule updates this week.

Australia New Zealand via Panama (ANP)

• MV Olga Maersk V450N and MV Maersk Willemstad V448N will omit Savannah. All Savannah cargo will be discharged in Charleston. It was originally expected to arrive in Savannah on January 11, 2025.
  

Americas Service Northbound (USW)

• No schedule updates this week.
  

United States

New York

You can find the most up-to-date information and port opening hours from the affected terminals by following the links: NYC Port Elizabeth l NYC Maher Terminal l NYC Port Liberty Bayonne l NYC Port Liberty New York

• Maximum 2.5 days waiting time for the larger vessel calling APMT, No waiting time at Maher Terminals LLC. and up to 5 days at Port Liberty Terminal Bayonne.
• Average gates turn times are 44 / 72 minutes for single and double transactions respectively.
• Roadway truck congestion continues to affect Elizabeth port area but has eased in last few days due to resolution of some issues at APMT.
• APMT - new cranes arrived and are in process of being assembled / commissioned, berth space will still be limited but 2 vessels will now be able to be worked at same time.

Norfolk

You can find the most up-to-date information and port opening hours from the affected terminals by following the links: ORF Port of Virginia - NIT/VIG

• Waiting time for a berth is up to 1.5 days this week.
• Average gates turn times are 32 / 49 minutes for single and double transactions, respectively.
• One crane is out of service and is expected to be back working in week 49.

Charleston

You can find the most up-to-date information and port opening hours from the affected terminals by following the links: CHS Wando Welch

• Up to 1 day waiting time for Wando Welch Terminal and 6 hrs. for North Charleston Terminal.
• Average truck turn times are 19 / 19.5 minutes at Wando Welch Terminal and North Charleston Terminal, respectively.
• Average truck turn time at Leatherman is 20 minutes.
• Dock construction at Wando Welch terminal is reducing berth space from 3 to 2 berths for one year. Berths will be given on first come, first serve basis. This project will also limit the amount of class 1.1 and 1.2 that can be handled at the terminal during this time.

Savannah

You can find the most up-to-date information and port opening hours from the affected terminals by following the links: SAV Garden City Terminal  

• The average waiting time for vessel berth at the terminal is 2 days for class 1 vessels and 2.5 days for class 2.
• Average gate turn times are 35 / 51 minutes for single and double transactions, respectively.
• Import dwell time is 5.6 days. Export dwell time is 4.1 days.
• Rail dwell time is 1.4 days.

Houston

You can find the most up-to-date information and port opening hours from the affected terminals by following the links: HOU Bayport Container Terminal

• Up to 1.5 days waiting time for vessel berthing at Barbours Cut terminal and Bayport Container Terminal.
• Average gate turn times at Barbours Cut Container Terminal are 32 / 51 minutes for single and double transactions and 40/ 61 minutes for single and double transactions at Bayport Container Terminal.
• Loaded import dwell is 3.5 days at Barbours Cut and 3.4 days at Bayport.

Oakland

• 1 day waiting time for Oakland Int’l Container Terminal (OICT) and TraPac.
• Average import deliveries can take up to 6.9 days at TraPac and 3.5 days at OICT.
• Average gate turn times are 78 / 102 minutes for OICT and TraPac respectively.
• The Port of Oakland has started a bollard and fender replacement project at OICT, starting with Berth 55 through Berth 59. Project expected to finish at the end of Q4 2024. (Berths 55, 56 and 57 are now complete, work has moved to Berth 58).

Seattle - Tacoma

• 2.5 says waiting time for time at Husky and 2.0 days at Washington United terminal at Tacoma. No waiting time in Seattle.
• Import rail dwell is 3.5 days at Husky, 3.2 days at Washington United Terminal and 1 to 3 days at T18.
• The average gate turn times are as follows: 32 minutes for T18, 30 minutes for Washington United Terminal, and 87 minutes for Husky.
• T18 will be closed on Dec 12 and 20, 2024.
• Husky is offering continuous hoot gates for the upcoming weeks. Next week’s gates will be December 9-12, 2024 (03:00-07:00 hrs.), for most transaction types. Export receiving varies by day, contact Husky additional information or refer to their website here.

Los Angeles/Long Beach

You can find the most up-to-date information and port opening hours from the affected terminals by following the links: Los Angeles, CA: LAX Trapac l LAX Yusen Terminals l LAX APM l LAX West Basin Container Terminal and Long Beach, CA: LGB International Transportation Service l LGB Long Beach Container Terminal

• All terminal gates are running as published and in line with Pier Pass program.
• Port of Los Angeles dwell time for local import cargo is 3.2 days, on-dock rail dwell is 4.8 days and import units on street is averaging at 4.5 / 6.7 days for 20 ft and 40+ ft containers respectively. Additional details can be found here.
here

Canadian West Coast ports - Please see our Live Tracker for more information on the work stoppage in Vancouver and Montreal. Looking for dwell times in Canada? - Follow the link here.

Canadian ports resume operations, recovery in progress.

Vancouver and Prince Rupert:
Operations at all marine terminals in Vancouver and Prince Rupert are demonstrating robust productivity. Railcar supply from both CPKC and CN Rail remains strong, supporting recovery efforts. Clearing the backlog of vessels is anticipated to take an additional 2–3 weeks.

Montreal:
While terminal productivity in Montreal is high, challenges persist with railcar supply and labor shortages across various rail gangs. Terminals are diligently addressing the backlog, with full operational recovery expected within the next two weeks. We remain committed to keeping you informed of any significant developments. Please refer to our Live-Tracker for more information.

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GCT Delta Port

• Terminal utilization at 100% and vessels are experiencing berth delays of 4-6 days.
• Import rail dwell times are averaging 4.5 days. Dwell times are expected to remain in this range for the next 7-14 days based on ongoing recovery from the previous work stoppage.

DPW Centerm

• Yard utilization at 84%, with vessels experiencing berth delays of 3-5 days.
• Import rail dwell average is 4.5 days and it is expected to remain in this range for the next two weeks as the terminal continues to recover from the previous work stoppage.

Prince Rupert

• Yard utilization at 67% however there are delays of 3-4 days for vessels to berth alongside.
• Import rail dwell average is 7.9 days. Car supply shortages have contributed to the higher dwell which is expected to remain elevated in the coming week.

Montreal

• All terminals in Montreal are fully operational. As recovery from the recent work stoppage continues, we are not experiencing any berth delays and ships are starting operations upon arrival.
• Current rail dwell is 8 days as railcar supply is not stable. We expect this number to remain high over the next 7 days as recovery continues.
• Terminal utilization is currently at 49%.

Saint John

• Vessels arriving in Saint John are experiencing delays due to accumulated delays at previous ports and weather over the North Atlantic.
• Terminal utilization is currently at 69%.
• Import rail dwell times are presently 5.0 days. Despite increased volumes over the past few weeks, the dwell time is expected to improve.

Halifax

• Vessels continue to arrive in Halifax off proforma, mostly due to weather over the North Atlantic.
• Import rail dwell is at 13.0 days as both terminals struggle with congestion.

Chassis Pools

All pools operating as normal except for:

• Chicago – Constrained on 20’ and 40’ chassis.
• Cleveland – Constrained on 40’ Chassis.
• Louisville – Deficit on 20’ Chassis.
• Memphis – Constrained on 40’ Chassis.
• Kansas City - Deficit on 40’ Chassis.
• St. Louis - Constrained on 40’ Chassis.

Intermodal Operations

We can secure truck power within 1-3 days for majority locations which includes marine terminals, rail ramps and depots.

For updated information on ramps, please visit our Rail provider websites for service updates, embargo, and any restriction details.

• Canadian Pacific RR
• Canadian National RR (CN)
• Union Pacific RR (UP)
• System map
• Index
  
• CSX RR 
• Norfolk Southern RR (NS) 
• Burlington Northern Sante Fe RR (BNSF)
• Locations small map
• Locations large map
  

Invoice payments and Original Bill of Lading remittances are to be redirected to the following address: Hapag-Lloyd (America) LLC - 3 Ravinia Drive, Suite 1600, Atlanta, GA 30346

Important Changes to EU Customs Advanced Filing

As you may have seen on our website, significant changes are coming to the EU Customs Advanced Filing. To assist with your cargo planning, here’s a quick reminder of the key updates: First update / Second update / Third update

For any questions, please visit our FAQ section on the website and click the tab titled USA.

Changes to Manifest Amendment Fee structure

Thanks to your feedback, we have reevaluated the parameters of our Manifest Amendment Fee structure to align with your needs and expectations. Therefore, from August 16, 2023, we have implemented the following structure:

• Bill of Lading amendments prior FCL port cutoff will not incur a charge.
• Bill of Lading amendments post FCL port cutoff and up to the vessel's sailing will incur a fee of USD 25 per amendment.
• Bill of Lading amendments after vessel departure will incur regular manifest amendment fees of USD 130 per amendment.

• For Change of destination (COD) requests please use our e-form.
• Please check our local website for additional local solutions and information.
• You can do all your transactions digitally – from placing a booking to sending shipping instructions. Booking amendments can be made through our below-listed e-Booking channels:
  
  • Bilateral EDI connection between ERP systems
  • Integration with portals (INTTRA / GT Nexus / Cargosmart)
  • Hapag-Lloyd booking amendment form

• To access our new web-based dispute tool, please click here. This comes with the following improvements for you:
  • Quick and easy, one step web-form submission. Excel downloads and emails no longer needed!
  • Provision to upload supporting documentation, select Import or Exports, Merchant Haulage, Carrier Haulage or Port CIT.
  • Mandatory invoice field ensures that a dispute is captured correctly.
  • Clearer definitions for dispute and charge types to assist with an expedited response.
  • Turn time for dispute handling is 15 business days from submission to settled.
• To monitor your shipments, please use the Hapag-Lloyd Navigator, our new one-screen dashboard with real-time view on all your shipments. Alternatively, visit our Online Business Suite for vessel/container/booking status and sailing schedules information.
• For faster BL release at destination, you can switch from OBL to SWB; however, we do understand that this is not always possible.
• If you require any assistance, please do not hesitate to contact your local customer service representative in Atlanta, Long Beach and Canada. Remember to view our case management video below that explains the process for managing your communication with our centers.

 

Here’s an important change that will improve your experience with Hapag-Lloyd North America*.

From June 1, 2023, we will no longer accept manual draft approvals and corrections. With this change, the email addresses [email protected] and [email protected] will no longer be monitored.

From June 26, 2023 onwards, we will transition to a faster, more efficient, and secure process for managing draft approvals and corrections. Although it may require an adjustment to your current processes, our user-friendly website is easy to navigate. Submit document corrections and approvals online for real-time updates on document status. Our correction team will email you immediately if there are delays, eliminating the need for follow-ups.

To get started: Simply click on the link in your notification email or log into the Bill of Lading draft (BL) approval web solution directly. From there, you can approve your BL draft in seconds, if it’s correct. If you require a correction, you can edit it and return it to us and you will receive a new BL draft shortly. Please note that we will release the BL or Sea Waybill once the vessel has sailed.

We understand that this change may require an adjustment to your current processes, but we want to assure you that our online platform is user-friendly and easy to navigate. To learn more, watch our step-by-step video tutorial. By submitting all documentation corrections and approvals through our website, you can benefit from real-time updates on the status of your documents.

Here's a quick guide on how to use the BL Draft Approval web solution:

1. To use the new BL Draft Approval web solution, access the link in your notification email that leads you straight to your BL Draft on the Hapag-Lloyd web page or log into the BL Draft Approval web solution
2. If your BL Draft is correct, you can approve it with just one click. If you need to request a correction, edit it, and return it to us. You will receive a new BL Draft shortly. Please note that we will release the bill of lading or sea waybill once the vessel has sailed.
   

The status of your amendments can be tracked on our website. If a delay is expected, our correction team will contact you immediately by email, so you do not need to do any follow-ups. If you should require additional information or have questions, please feel free to reach out to our customer service team at your location, who will guide you based on your individual situation.

* The US and Canada are part of Hapag-Lloyd's Region North America. Please note that the scope of Region North America includes USA and Canada. However, USA does NOT include bookings or documents handled by our Los Angeles office.

 

Region North America Inlands

We are committed to providing you with the best inland transportation solutions, making sure your cargo is delivered safely, on-time, and cost effectively. With our comprehensive network and expertise in handling your cargo, you can trust us to manage all your transportation needs from port to door, ensuring peace of mind throughout the journey.

Stay connected with us for the latest updates. To learn more, click  here
For Carrier Haulage moves please submit the Delivery Order via our website here.

Lazaro Cardenas - Mexico's Pacific Gateway

Speed and reliability are paramount in today's market. Through our direct link, your cargo enjoys swift transportation to inland destinations, avoiding congested ports and rail hubs. Tailored to meet your cargo needs, our collaboration with Canadian Pacific Kansas Rail (CPKC) offers a direct and efficient solution.

Our upgraded service broadens your access options by providing a fixed intermodal on-dock rail route originating from Lázaro Cárdenas, Mexico. With a dependable cross-border exchange in Laredo, Texas, and seamless northbound rail connections to the U.S. Gulf and Midwest rail ramps, we ensure your cargo reaches its destination reliably and on time.

To learn more, click here

Hapag-Lloyd's collaboration with NCB

We are excited to introduce our partnership with the National Cargo Bureau (NCB) to offer you remote hazardous container inspections in North America. This innovative solution allows for easy and free-of-charge inspection of your Hapag-Lloyd hazardous containers for compliance with regulations and standards, from the comfort of your own facility.

To learn more, click here
To request for an appointment, click here

Introducing SmartStacks - Hapag-Lloyd and IMC's dray-off solution in Savannah

Hapag-Lloyd North America in collaboration with IMC, introduces SmartStacks, a revolutionary data-based cargo handling system that streamlines the shipping process, increases container throughput, enhances cargo security, and optimizes space utilization.

On-dock service at Port Houston via Union Pacific

Discover seamless inland transportation with Hapag-Lloyd and Union Pacific! Trust us to deliver your cargo from port to door, ensuring peace of mind throughout the journey. Union Pacific's new on-dock service connects the Barbours Cut Container Terminal at Port Houston to key areas, including Denver, Salt Lake, Oakland, Los Angeles, and El Paso.

To learn more, click here

Tank Container Charge Implementation by Georgia Port Authority at Savannah, GA

Starting October 1, 2023, the Georgia Port Authority (GPA) will be adding a new fee for tank containers at $125 per tank container. This applies to empty or full tank containers moving to/from Savannah, GA. 

To learn more, click here

Here’s an update on rail routes for Hapag-Lloyd shipments

We would like to inform you about upcoming changes to the rail routes for Hapag-Lloyd shipments in the United States, which may impact your deliveries. Unfortunately, our partners at Norfolk Southern have decided to close certain options for rail routes, with these adjustments taking effect from February 19, 2024. Please be aware of the following changes:

Birmingham to/from Savannah & Charleston:
We have signed contracts with the CSX rail line, reopening the lane for Savannah to/from Birmingham. The CSX rail line extends to Bessemer, AL, which is just 20 minutes from Birmingham.

New Orleans to/from Savannah & Charleston:
Contracts with the CSX rail line have allowed us to reopen the lane for Savannah to/from New Orleans. Currently, there is no alternative for Charleston.

Greensboro to/from Norfolk:
Unfortunately, we do not have an alternative rail route for this option. We recommend Carrier Haulage as the alternative.

Louisville, Chicago, Cincinnati to/from Savannah & Charleston:
Shipments to these inland locations will now go through the port of Norfolk and New York. There are no alternative routes via Savannah or Charleston. Update - Please be informed that the route Louisville to/from Charleston is now available with rail provider CSX.

Memphis, Atlanta, to/from Jacksonville:
We do not have an alternative rail route for this option. Carrier Haulage is recommended as the alternative.

All the above rail routes are currently in effect, and we are not accepting new bookings until further notice. We understand the importance of a smooth and reliable transportation experience for your shipments. We sincerely apologize for any inconvenience these changes may cause. Rest assured, we are fully committed to identifying suitable alternatives and will keep you informed of any further developments.

Please see below our Live-Tracker of the ongoing situation at the Port of Montreal

Updated on November 22, 2024 - While terminal productivity in Montreal is high, challenges persist with railcar supply and labor shortages across various rail gangs. Terminals are diligently addressing the backlog, with full operational recovery expected within the next two weeks.

Updated on November 21, 2024 – Please find  here status of vessels at the port of Montreal.

Updated on November 19, 2024 – All operations in Montreal have resumed since November 16, 2024 at 0700HRS.  Operations are fluid and we are seeing strong productivity on terminal.  Our teams continue to closely monitor the situation and we are committed to keeping you informed of any significant developments. Please find  here status of vessels at the port of Montreal.

Updated on November 15, 2024 - Montreal operations on the East Coast will resume on Saturday, November 16, 2024, at 07:00 hrs. Our teams are closely monitoring updates from the authorities, and we are committed to keeping you informed of any significant developments. Please find  here status of vessels at the port of Montreal.

Updated on November 14, 2024 - As our teams await further details from the authorities with respect to resuming operations in Montreal, Hapag-Lloyd is actively reviewing our structured recovery plan. We will provide an update as soon as possible. As it stands,  here is a status of vessels affected by the situation in Montreal.

Updated on November 13, 2024 - Please find  here status of vessels affected by the ongoing work stoppage at the port of Montreal.

Updated on November 12, 2024 - Labour Minister Steven MacKinnon announced steps to end recent disruptions at ports in Montreal, Vancouver, and Prince Rupert. The Minister has directed the Canada Industrial Relations Board (CIRB) to require all parties to resume operations and to begin a binding arbitration process to resolve outstanding issues. The British Columbia Maritime Employers Association (BCMEA) and the Maritime Employers Association (MEA) will follow these directions from the CIRB to restore safe and stable operations as quickly as possible.

We will also work closely with our rail partners on a coordinated resumption plan. We are monitoring the situation closely and are committed to keeping you updated on any significant developments as they arise.

Updated on November 12, 2024 - Please find  here status of vessels affected by the ongoing work stoppage at the port of Montreal.

Please also find below updated dates and guidelines with respect to demurrage & detention application during work stoppage in Montreal.

For Exports (no updates):

• Demurrage: We will pause the demurrage charges as of Friday, November 1, 2024.
• Detention: Detention charges will also be paused as of Friday, November 1, 2024.
  

For Imports (updated):

• Demurrage: We will pause the demurrage charges as of Saturday, November 2, 2024,  since there are currently no vessel calls.
• Detention: Detention charges will also be paused starting Saturday, November 2, 2024, due to the lack of vessel calls and closed ramp acceptance.

Updated on November 11, 2024 - Since a settlement was not reached between the parties, the lockout began on Sunday, November 10, at 21:00 hrs and remains in effect until further notice. 

Updated on November 8, 2024 - The Maritime Employers Association (MEA) has issued a work stoppage notice to the Canadian Union of Public Employees (CUPE 375), which will affect all container terminals in Montreal. Barring a settlement in the intervening period, this work stoppage is set to begin on Sunday, November 10, at 21:00 hrs. and will remain in effect until further notice. During this period, longshore activities will be suspended at both Termont and Montreal Gateway Terminals (MGT), with trucking and rail services closed from 15:00 hrs. on November 8 until 07:00 hrs. on Tuesday, November 12, 2024 at least. Please find  here the status of vessels (updated November 8, 2024) affected by the ongoing work stoppage at the port of Montreal.

Updated on November 5, 2024 - Please find  here the status of vessels (updated November 5, 2024) affected by the ongoing work stoppage at the port of Montreal.

Effective immediately, all rail lanes from the U.S. to Montreal are now closed. 

Please find below dates and guidelines with respect to demurrage & detention application during work stoppage in Montreal.

For Exports:

• Demurrage: We will pause the demurrage charges as of Friday, November 1, 2024.
• Detention: Detention charges will also be paused as of Friday, November 1, 2024.

For Imports:

• Demurrage: The truck gate at Montreal Gateway Terminals (MGT) remains open, so demurrage charges will still apply. However, we will pause demurrage charges for import shipments related to Termont.
• Detention: Detention charges will continue to apply, as MGT and other depots remain operational.

Updated on November 4, 2024 - Please be advised that MGT has announced a suspension of rail operations starting November 5, at 7 a.m. EST. Truck gates will remain open between 07:00 hrs - 23:00 hrs.

Montreal Longshoremen announce indefinite strike at Termont Terminals - The union representing longshoremen at the Port of Montreal (CUPE 375) has announced an indefinite strike starting on Thursday, October 31, at 11:00 hrs. This strike will impact container terminals operated by Termont (Masionneuve and VIAU), halting all terminal, rail, and truck gate operations. There is currently no indication of when the strike will conclude. 

• CN update - Effective Tuesday, November 5th, at 7:00 AM, Montreal Gateway Terminal (MGT) rail operations at both Cast and Racine facilities will be suspended until further notice. This action is due to operational constraints and uncertainty arising from the ongoing renewal of the Montreal Longshoremen collective agreement. As a result, CN will suspend and remove all capacity at their inland terminals for exports destined for Cast and Racine until further notice.

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Please see below our Live-Tracker of the ongoing situation at the Ports of Vancouver and Prince Rupert.

Updated on November 22, 2024 – Operations at all marine terminals in Vancouver and Prince Rupert are demonstrating robust productivity. Railcar supply from both CPKC and CN Rail remains strong, supporting recovery efforts. Clearing the backlog of vessels is anticipated to take an additional 2–3 weeks.

Updated on November 19, 2024 – All marine terminal operations in Vancouver and Prince Rupert have resumed since November 15 at 0100HRS. Operations are fluid and we are seeing strong productivity on terminal. Our teams continue to closely monitor the situation, and we are committed to keeping you informed of any significant developments. Please find  here the status of vessels at the ports of Vancouver and Prince Rupert.

Updated on November 14, 2024 - The labor dispute affecting Canada's West Coast ports has been resolved, with workers scheduled to return to their duties on Thursday, November 14, 2024, at 4:30 PM PST. However, terminals require additional time to fully resume operations. Consequently, regular terminal and vessel activities are expected to recommence on Friday, November 15, 2024, in the morning. Please note that while operations are set to resume, there may be initial delays as terminals work through backlogs and restore normal service levels. 

Please find  here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.

Updated on November 12, 2024 - Labour Minister Steven MacKinnon announced steps to end recent disruptions at ports in Montreal, Vancouver, and Prince Rupert. The Minister has directed the Canada Industrial Relations Board (CIRB) to require all parties to resume operations and to begin a binding arbitration process to resolve outstanding issues. The British Columbia Maritime Employers Association (BCMEA) and the Maritime Employers Association (MEA) will follow these directions from the CIRB to restore safe and stable operations as quickly as possible.

We will also work closely with our rail partners on a coordinated resumption plan. We are monitoring the situation closely and are committed to keeping you updated on any significant developments as they arise.

Updated on November 11, 2024 - The BCMEA and ILWU Local 514 met separately with the FMCS; however, no progress was made in the discussions. Consequently, the FMCS has concluded the mediation, and no further meetings are scheduled at this time. As a result, the lockout remains in effect.  Please find  here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.

Updated on November 8, 2024 - Please find  here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.

Updated on November 4, 2024 - The strike in British Columbia began earlier today, leading to a complete suspension of port operations at both container terminals in Vancouver and at the terminal in Prince Rupert. At this time, the duration of the work stoppage remains uncertain. Please find  here the status of vessels affected by the ongoing work stoppage at the ports of Vancouver and Prince Rupert.

• Terminal Operations: As of November 4, 2024, 8:00 a.m., the Vancouver and Prince Rupert Port Terminals are fully closed due to strike action by ILWU Local 514. All vessel, yard, and rail operations are currently halted. Additionally, the BCMEA coastwide lockout will commence today at 4:30 p.m. PST and will remain in effect until further notice.
• Rail Operations: Effective immediately, all export loads and pre-billed empty containers bound for the Port of Vancouver will no longer be accepted at inland rail ramps.

Please find below dates and guidelines with respect to demurrage & detention application during work stoppage in Vancouver and Prince Rupert.

For Exports:

• Demurrage: We will pause the demurrage charges starting Monday, November 4, 2024, until we receive confirmation of when operations will resume.
• Detention: Detention charges will also be paused starting Monday, November 4, 2024, until we get further updates on reopening.

For Imports:

• Demurrage: We will pause the demurrage charges starting Monday, November 4, 2024.
• Detention: Detention charges will continue to apply as return options remain available in Vancouver.

ILWU514 announce 72 hr. strike notice for terminals in Vancouver and Prince Rupert - The Longshore Workers Union (ILWU514) has issued a 72-hour strike notice to the BCMEA, with strike actions set to begin on Monday, November 4, 2024, at 8:00 a.m. PST. This strike will impact all container terminals in Vancouver and Prince Rupert, shutting down vessel, rail and truck operations. In response, the BCMEA has issued a coastwide lockout notice, effectively shutting down both ports beginning November 4, 2024, to ensure an orderly and safe wind-down of operations. There is no timeframe for when this situation may be resolved. During this period, vessels will be held off berth, and we will collaborate with our partners to explore possible alternatives. We are committed to keeping you informed of any significant developments as they occur. 

• CPKC update - Due to the work disruption, all export loads and pre-billed empties destined for the Port of Vancouver will not be accepted, effective 11:59 (am) local time on November 4, 2024. Non-billed marine empties are still being accepted.
• CN update - CN will be suspending all international intermodal capacity at their inland terminals (including CSX & NS interchange traffic from Ohio Valley) on Monday November 4, 2024, for exports destined for Prince Rupert, Robbank, Centerm, Vanterm, and Fraser Surrey Docks. This will help with a safe & orderly shutdown of trains destined to BC ports.

International Longshoremen's Association (ILA) Strike – As of October 3, 2024, the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) have reached a tentative agreement, officially ending the strike that impacted U.S. East Coast and Gulf ports. Port workers are expected to resume operations on Friday, October 4, 2024.

Please be aware that some residual delays may occur as port operations gradually return to full capacity. Safeguarding your cargo remains our top priority during this period, and we are closely monitoring the situation. We remain committed to keeping you informed with real-time updates as the situation evolves.

For the latest updates on cargo handling and port operations, we recommend visiting the relevant port terminal websites (listed below). Additionally, we are regularly updating our online vessel schedules, which you can access here for the most up-to-date information.

The information provided below is accurate to the best of our knowledge at this time. Please bookmark this page to stay up to date with the latest developments.

• Frequently Asked Questions (FAQs) can be found  here.
• Rail Ramp Matrix (for all container types) can be found  here.
• Impacted Vessel Overview can be found  here.
• Live ticker on the ILA and USMX negotiations can be found here.
• Terminal Reopening Overview can be found  here.

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Updated on November 13, 2024 - Please check the latest updates on the negotiations posted on the USMX website.

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Updated on November 1, 2024

The leadership of the ILA and the USMX announced on October 25, 2024,  that they will resume Master Contract discussions in November 2024, to discuss all outstanding issues to reach a new agreement. Earlier this month, the two sides extended the Master Contract until January 15, 2025, and reached a tentative agreement on wages that is contingent on bargaining all open issues.The two sides will not discuss details of negotiations with the media prior to these meetings. All updates, when available will be posted on the USMX website.

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Updated on October 8, 2024

Removal of disruption surcharges: We have expired the previously announced WDS/WID charges, which were initially intended to address potential strike-related costs in the event of extended disruption and significant congestion. Our priority is to restore normal operations and provide support as you navigate any challenges during this time.

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Updated on October 4, 2024

We know that the current situation can be challenging, and we want to assure you that we are here to support you every step of the way. Here is what we can share:

• Demurrage charges – We will adhere to each terminal’s policies and will only pass on charges if we are billed. Our team is actively advocating for you, seeking leniency from the terminals to ensure that you are not unduly affected during this time.
• Detention charges – To offer you greater flexibility, we have extended the free time through Sunday, October 6, 2024. We will reassess the situation at terminals and rail ramps on Monday, October 7, 2024. During this period, no detention charges will accrue, and your free time will remain unaffected.

Terminal reopening overview - Vessel schedules will be updated once ports confirm their revised operating plans. In light of the evolving situation, we recommend checking the latest updates and port operating hours directly with the affected terminals. For your convenience, a Terminal Reopening Overview is available  here.

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Updated on October 3, 2024

As of October 3, 2024, the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) have reached a tentative agreement, officially ending the strike that impacted U.S. East Coast and Gulf ports. Port workers are expected to resume operations on Friday, October 4, 2024.

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Updated on October 1, 2024

Our latest CustomerNEWS on the ILA strike can be found here.

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Updated on September 30, 2024 

We are closely monitoring the strike situation and will continue to keep you informed as developments unfold.

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Updated on September 26, 2024 

In light of the evolving situation, we recommend checking the most up-to-date information and port operating hours directly through the impacted terminals via the links provided below:

• Baltimore, MD: BAL Seagirt Marine Terminal 
• Charleston, SC: CHS Wando Welch 
• Houston, TX: HOU Bayport Container Terminal 
• Fort Lauderdale, FL: PEF Florida International Terminal
• Jacksonville, FL: JAX Blount Island Marine Terminal 
• Miami, FL: MIA APM l MIA South Florida Container Terminal
• Mobile, AL: MOB APM 
• New Orleans, LA: MSY Ports America 
• New York City, NY: NYC Port Elizabeth l NYC Maher Terminal l NYC Port Liberty Bayonne l NYC Port Liberty New York 
• Norfolk, VA: ORF Port of Virginia - NIT/VIG 
• Philadelphia, PA: PHL Packer Marine Terminal 
• Savannah, GA: SAV Garden City Terminal  
• Wilmington, NC: ILM Ports America
• Los Angeles, CA: LAX Trapac l LAX Yusen Terminals l LAX APM l LAX West Basin Container Terminal
• Long Beach, CA: LGB International Transportation Service l LGB Long Beach Container Terminal

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Updated on September 25, 2024

Please see below vessel omissions in connection with the ILA/USMX situation.

• EC2 - MV Rome Express V017E/W on our EC2 service will omit its Norfolk call and instead discharge cargo in Wilmington on September 28, 2024.
• EC5 - MV One Swan V028E/W on our EC5 service will omit its Charleston/New York WB call and instead discharge cargo in Savannah on September 23, 2024.
• TEX - MV Stadt Dresden V09W36 on our TEX service will omit its Savannah call and instead discharge cargo in Norfolk on September 29, 2024.
• EC1 - MV YM Warranty V022E/W on our EC1 service will omit its Savannah call and instead discharge cargo in Charleston on September 26, 2024.
• EC2 - MV Ain Snan Express V033E/W on our EC2 service will reinstate its Norfolk and Wilmington calls with expected arrival of October 8 and October 10, 2024 respectively. (updated)
• EC1 - MV Hong Kong Express V046E/W on our EC1 service will omit its Savannah/Charleston calls and instead discharge cargo in Norfolk on September 28, 2024.
• CES - MV Puerto Limon Express V437S on our CES service will omit its Norfolk call and instead discharge cargo in St John on October 6, 2024. (updated)
• MV Tempanos V2438S on our GS1 service will omit its New Orleans and Houston calls and instead discharge cargo in Veracruz and Altamira on September 29, 2024 and October 1, 2024, respectively.
• MV Caucedo Express V438S on our CES service will omit its Norfolk call and instead discharge cargo in St John on October 5, 2024.
• TPI - MV Tucapel V4233S on our TPI service will omit its Charleston call and instead discharge cargo in Savannah on September 27, 2024. (updated)
• AL3 - MV Potomac Express V030E on our AL3 service will omit its Savannah call and instead discharge cargo in Norfolk on September 28, 2024.
• AL6 - MV Vienna Express V099E on our AL6 service will omit its Savannah and Miami calls and instead discharge cargo in Norfolk on September 28, 2024.
• SEC - MV Monte Tamaro V439S on our SEC service will omit its Norfolk call and instead discharge cargo in Philadelphia on September 29, 2024.
• GS1 - MV Tokyo Bay V2439S on our GS1 service will omit its New Orleans and Houston call and instead discharge cargo in Altamira on October 7, 2024.
• AL5 - MV NYK Demeter V116W on our AL5 service will will reinstate its Port Everglades call with expected arrival on October 10, 2024. (updated)
• SEC - MV RDO Fortune V438S on our SEC service will omit its Jacksonville call and instead discharge cargo in Charleston on September 30, 2024. (updated)
• USW - MV BSG Bahamas V439S on our USW service will omit its Charleston/Port Everglades South bound calls and instead discharge cargo in Charleston/Port Everglades North bound on September 30, 2024. (updated)

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Updated on September 25, 2024

Please see below important update from our partners CSX:

"CSX is closely monitoring developments concerning ILA contract negotiations that may result in service disruptions at East Coast ports beginning October 1. In anticipation of a strike, CSX is making every effort to accommodate as much freight as possible in a fluid situation. We will continue to monitor and communicate as the situation progresses and assist customers with recovery efforts once an agreement is made. 

Please click here to review a spreadsheet of lane level detail showing the last day of in-gate at CSX-served terminals for international shipments destined to East Coast ports. This is latest plan based on guidance from East Coast ports to receive and depart traffic and is subject to change. Terminal reservations will be temporarily adjusted in accordance with outlined plan.

In addition to in-gate adjustments outlined in the spreadsheet, please be advised of additional actions being taken:

• September 25 is the last day to in-gate temperature controlled refrigerated equipment at CSX origins destined to East Coast ports.

September 30 is the last day for import traffic to depart from ports destined to CSX terminals."

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Updated on September 24, 2024

Here's a WID for imports from East Asia to the US East Coast and US Gulf Coast

A Work Interruption Destination surcharge (WID) is coming up. This local charge will apply for imports to the US Gulf and US East Coast from all ports in East Asia*, from October 19, 2024, and is valid until further notice.

The details for the WID are listed below:

• Amount: 1,000 USD per TEU
• Payment term: Collect

*From East Asia: Japan, Republic of Korea, Taiwan (PRC), Hong Kong (PRC), China (PRC), Macau (PRC), Vietnam, Laos, Cambodia, Thailand, Myanmar, Malaysia, Singapore, Brunei, Indonesia, and the Philippines

The Work Interruption Destination surcharge (WID) can be found here.

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Updated on September 23, 2024

Please see below important update from our partners Norfolk Southern (NS):

"Norfolk Southern is closely monitoring reports of possible work stoppages at several East Coast ports beginning Tuesday, October 1. In preparation, we are proactively implementing measures to minimize potential operational impacts across our network, including at our Intermodal facilities.

The attached document, “Norfolk Southern Port Curtailment Schedule,” details the planned local ingate closures, which align with the anticipated work stoppage date.

We strongly recommend that customers refrain from shipping hazardous, high-value, and refrigerated international shipments via rail to avoid unexpected delays upon reaching the port destinations outlined in the attached port curtailment schedule. However, if such shipments arrive at ingates before the closures, we will make every effort to ensure their delivery ahead of the work stoppages."

For more information, please refer to the NS website.

Please see below important update from our partners CSX:

"Imports:

• We will accept imports up until the port goes on strike.
• After a potential strike, we will work port by port to take traffic they can give us as long as we can safely access the terminal.

Exports:

• CN Interchange traffic will be temporarily stopped after Monday, September 23, 2024.
• Refrigerated reservations will no longer be accepted at our inland terminals after September 26, 2024, to ensure that they are received at ports ahead of September 29, 2024.
• We will stop loading East Coast Port traffic after September 29, 2024, with the expectation that all loaded traffic will hold on dock or in support yards.
• Between September 30 - October 1, 2024, we will hold all export port traffic on terminal at our inland terminals.
  • On October 1, 2024, we will reassess if reservations need to be cancelled. This will be dependent on terminal space and will be evaluated daily until their is resolution with the strike.
  • Please be advised, if a container is ingated on or after September 30, we cannot release the container at a later date if it is:
    • a.) being held at origin
    • b.) en route
    • c.) at destination on railcar
    • The container needs to arrive at destination and be safely taken off of the railcar.
• Cargo enroute - will not be accessible if stuck on rail.
  • This plan is designed to avoid having equipment stuck on our rail.  However, we cannot guarantee if we get it to a terminal, the terminal/port will get it down before the potential strike.

Storage:

• We will not charge rail storage at origin for what we allow in the gate and hold.
• Cargo to off-dock ports - we will pause storage beginning October 1, 2024, and restart when the ports reopen.

We are still waiting to hear back from the NY/NJ Ports on their official plan.  Pending their response, our plan can change.

To reiterate, our main goal is to take traffic as long as possible but also be careful not to put reefer traffic at risk.  Holding export units at origin starting 9/30, is to avoid having any freight sit outside of a terminal and subject the loaded freight to vandalism. Again, this is a fluid plan and can change at any moment as the situation continues to evolve at the ports."

Please see below important update from our partners CN:

"In preparation to the potential work stoppage, we will stop accepting export traffic for the following origins and destinations.

Toronto / CATOR

• New York/New Jersey and Philadelphia Ports as of September 25, 2024  

Montreal / CAMTR

• New York/New Jersey and Philadelphia Ports as of September 24, 2024

Detroit / USDET

• Mobile and New Orleans Ports September 26, 2024

Chicago and Memphis / USCHI & USMEM

• Mobile and New Orleans Ports September 26, 2024"

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Updated on September 20, 2024

As the situation continues to unfold and our contingency plans are finalized, we are actively updating our online vessel schedules here. We encourage you to refer to this source regularly for the latest information. Thank you for your understanding and cooperation.

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Updated on September 19, 2024

Export cargo planning for Reefers and DG cargo ahead of potential disruptions

Due to the situation at U.S. East Coast and Gulf ports, monitoring services at the terminals may be unavailable if a work stoppage occurs. To help you plan better, especially for sensitive shipments such as refrigerated and dangerous goods (DG) containers, we have prepared a rail ramp matrix  here.

This matrix outlines the last day to deliver your cargo to each inland rail ramp for shipments departing from U.S. East Coast and Gulf ports, ensuring it is transferred to the port and loaded onto the scheduled vessel before October 1, 2024.

Please note, while we are taking early steps to secure your cargo ahead of potential disruptions, some ramps may have different final receiving dates. These precautions are in place to prevent sensitive cargo from being left unmonitored at port terminals in the event of a work stoppage.

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Updated on September 18, 2024

Here's a WDS for imports to the U.S. East Coast and Gulf ports

A Work Disruption Surcharge (WDS) of $1,000 per TEU will take effect on October 18, 2024. This surcharge applies to all imports from ports in North Europe, the Mediterranean, Africa, the Middle East, the Indian Subcontinent, Oceania, and Latin America, destined for U.S. East Coast and Gulf ports. It will remain in place until further notice.

For more details, please visit our website here.

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Updated on September 16, 2024

We are committed to supporting you through these challenging times. Below, you’ll find important information on Import/Export scenarios, as well as guidance on Detention, Demurrage, and Storage handling. Additionally, we’ve prepared a comprehensive FAQ to address the most common questions, available  here.

Import and Export container scenarios:

For imports to a U.S. East Coast or Gulf Port of Discharge:

For container(s) on water destined for a U.S. East Coast or Gulf Port of Discharge (POD):

• With the increase in Change of Destination (COD) requests, and due to the multiple re-stows required to access certain containers, we are currently unable to offer the COD option for containers already in transit.
  

For container(s) not loaded at Origin on a mainline vessel destined for a U.S. East Coast or Gulf Port of Discharge (POD):

• If you choose to re-route your container(s) due to an industrial action, and you have a pre-existing route and rate in your contract, the same rate will apply.
• If rates are not filed, please request for a rate quotation which will be filed upon your acceptance.
• A diversion fee of $400 per Bill of Lading (B/L) will also apply and COD is subject to operational feasibility only.

For container(s) that have already discharged at a U.S. East Coast or Gulf Port of Discharge (POD), prior Industial Action:

• To ensure service continuity as much as possible under these circumstances, we encourage you to expedite the readiness of your import documentation and customs clearance to facilitate the prompt retrieval of your cargo from the terminal before any potential work stoppage. 
• For our Carrier Haulage customers, please ensure compliance with the 5-day rule for your import cargo at U.S. Inland Terminals. More details on the 5-day rule can be found  here.

For exports from a U.S. East Coast or Gulf Port of Loading:

For container(s) gated-in full for loading from a U.S. East Coast or Gulf Port of Loading (POL):

• In the event of industrial action, we expect that gated-in full containers will not be retrievable.

For container(s) gated-out empty to be loaded from a U.S. East Coast or Gulf Port of Loading (POL):

• Returning them to the terminal might not be an option during a strike, however, Hapag-Lloyd may offer additional locations for returning empty containers near affected ports. Please visit our local page for Empty Return Depot options by U.S. location here.

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Demurrage, Detention and Storage handling:    

In the event of an industrial action, affected days will be classified as "shut out" for import and export D&D, meaning they will not be charged in D&D calculations. Additionally, any weekends between shut out days will also be considered non-chargeable.

Import Demurrage & Storage:

• If the port is closed: you will not be able to pick up import containers that have already been discharged. Hapag-Lloyd and the marine terminals will not charge storage for those days.
• If the port is open: you will be able to collect your containers. However, containers not picked up within the free time will incur Import Demurrage charges.

Import Detention:

• If the port is closed: you will not be able to return containers to the marine terminal. Hapag-Lloyd will not charge Import Detention for those days. However, empty containers may continue to be accepted at inland and/or near dock depots. Please visit our local page for empty return depot options here.
• If the port is open: containers should be returned within the free time or be subject to Import Detention fees.

Export Demurrage & Storage:

• If the port is closed: you will not incur demurrage on days when the terminal is closed. Hapag-Lloyd and the marine terminals will not charge storage for those days.
• If the port is open: standard terms from Hapag-Lloyd and terminal tariff and policies will apply.

Export Detention:

• If the port is closed: you will not be able to return export full containers. Hapag-Lloyd will not charge Export Detention for those days.
• If the port is open: you will be able to return export full containers. However, containers not returned within the free time will incur Export Detention charges. 

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Updated on September 10, 2024

International Longshoremen's Association (ILA) - You may have seen the news on various sites about the ongoing labor negotiations between the International Longshoremen’s Association (ILA) and the United States Maritime Alliance (USMX), especially as the current contract is set to expire on September 30, 2024. These discussions are critical for the continued operations at U.S. East Coast and Gulf ports, with potential impacts on the supply chain if a resolution is not reached soon.

If a general work stoppage happens on the U.S. East Coast and Gulf ports, even a one-week shutdown could lead to a recovery period of 4-6 weeks. Delays and backlogs will likely worsen each day that the stoppage continues. 

We are committed to keeping you informed with real-time updates as the situation develops. To assist with this, we are constantly updating the latest developments that are accessible by visiting our live tracker. Please bookmark this page to stay up to date with the latest developments.

We appreciate your understanding and value your continued trust and partnership. Should you have any concerns or require additional information, please do not hesitate to reach out to our teams at your location.