Operational Updates

Overview

In an industry as dynamic, multi-faceted and global as shipping, changes and adjustments are unavoidable – and this is especially true as the world gradually emerges from the COVID-19 pandemic. But no matter what happens, rest assured that we are doing everything in our power to make sure that your cargo arrives at its destination on time.

By making your selection in the left hand navigation drop-down menue , you can keep up to date on the respective regional situation and any changes or developments you should know about regarding factors such as terminal operations, railway operations, depots, and truck and barge availabilities.

To make life easier for you and us, we kindly ask you to make use of our online tools and subscribe to our CustomerNEWS to stay up to date.


我们在此恭候。简单、在线、无所不在。

获取报价,订舱或者追踪您的出运货物-您可以使用在线业务做更多的事情。事实上,这是与我们开展业务最简单的方法。



Our team of roughly 13,000 employees is there to help you – around the clock and the world.

General information on Original Bills of Lading

Since not all of our office counters are back up to their full staffing levels yet, we kindly ask you to consider (A) covering your shipments by sea waybill instead of original bills of lading (if legally and commercially acceptable) or (B) of having your documents distributed at destination.

For the surrender of original bills of lading prior to container release at destination, please contact your local office for detailed guidance. We also kindly ask you to consider using electronic payment channels so as to minimise physical contact.

Need an update on your cargo? Get in touch with our local experts  

Get all the latest info with our CustomerNEWS  

If you have any general questions, please don’t hesitate  to contact us.
 

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