Haiti

To ensure swift confirmation, bookings can only be placed with a valid quotation or contract number matching the shipment details.

To place a booking, please got to New Booking Solution (Login Required)

You can easily download your booking confirmation on the next link: Navigator Dashboard (Login Required)

Related Documents - Booking Confirmation

You will receive your booking confirmation no later than 1 business hour after your booking request (for dry cargo). Please refer to our Quality Promises  

The mandatory data for placing a booking are:

Valid quotation/contract number 

Validity routing (POL and POD)  

Container quantity and type      

Empty container from the depot (date and hour)

Cargo description and HS Code

Cargo weight and unit of measurement

The mandatory details are required to avoid booking rejection or delay in confirmation.

In order to amend your booking, please use the Booking Amendment tool.

Click on the link : Booking Amendment (Login Required) 

Enter the correct shipment number, select the “Amendment” radio button, and select the appropriate change request reason from the drop-down list. Check the email address and change if not correct, then click submit.

Note: The shipment number will automatically be pre-entered into the shipment number field if you access the web form via the Navigator: Navigator Dashboard (Login Required) 

In order to cancel your booking, please use the Booking Amendment tool.

Click on the link Booking Amendment (Login Required)

After entering the correct shipment number, you can select the “Cancel booking” radio button  within the form, select the appropriate cancellation reason from the drop-down list, check the email address (change if not correct), and click the submit button.

For more information, please refer to the User Guide (Booking Amendment)

You will receive a Booking Cancellation via mail, explaining you all details about your cancellation in the remarks field of the file. If booking was automatically rejected, the reason will appear in the first page of the file.

Our Booking solution offers a template as well as a booking copy function for your convenience.

Please go to our Booking solution and find the relevant booking by using "COPY" booking. (Login Required)

With the vessel tracker, you can receive the current schedule for a selected vessel, including both mainline vessels and feeder vessels. Information includes all ports of call, arrival and departure dates, and the complete transit time. In addition, you can view more specific details concerning the vessel and the terminals. 

You can use the following link to select a mainline or feeder vessel to show the current schedule: Vessel-Tracker Solution

The cut off deadlines are available in navigator Cut Off dates and in your booking confirmation.  Navigator Dashboard 

Our local charges/service fees here:  Local Charges & Service Fee