Do you want to change the password of your Hapag-Lloyd Online Business Suite account? There are two simple ways to do so.
You can find the instructions below.
Step 1: Account details
Please click on your account on the upper right corner of the website and choose “My Account Details” from the drop-down menu.
Step 2: Request password
On the “Request password” page, please fill in your user ID or email address, answer the security question and click on “Find.”
Step 3: Send e-mail
Once your account details have been found, please click on “Send email.”
Step 4: Receive email
You will receive an email in your inbox with a link to change your password.
Step 5: Set new password
Please click on the link in your email and set a new password.
Your password has been changed successfully!
Step 1: Open the login screen
Click on “Log in” on the upper right corner of the Hapag-Lloyd website. The login form for the Online Business Suite opens.
Step 2: Forgot password
Click on “Forgot your password” below the “Log in” button. By doing this, you will be redirected to a new page where you can request your password.
Step 3: Request password
On the “Request Password Page”, please fill in your User ID or E-Mail address, answer the security question and click on “Find”.
Step 4: Send email
Once your account details have been found, please click on “Send email.”
Step 5: Receive email
You will receive an email in your inbox with a link for changing your password.
Step 6: Set new password
Please click on the link in your email and set a new password.
Your password has been changed successfully!
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