Arrival notices are available in Navigator in the Documents tab and same can be dowloaded in the following link: Navigator Dashboard
We also send Arrival notices to consignee’s registered emails 5 days before Expected arrival of vessel.
PleaseNote: we strongly recommend customers to use Container tracking to track their shipments’ Expected time of arrival.
The invoices are sent to the registered consignee email address 5 days before vessel's arrival at the port of discharge for long transit. For short transit: 2 days before vessel arrival at port of discharge.
Note: import invoices are only sent to the consignee. We request agents to collect invoices from consignees.
Please ensure that payments are made according to invoice currency only. We will not accept payments in alternate currencies or dual currencies.