USA

If your shipment has not yet loaded onto the vessel and the cargo cutoff has not yet passed, please submit your changes through our online booking amendment tool and include the valid rate reference to cover the revised routing.

Using the COD request form under these conditions may cause delays, as you’ll be redirected to the proper process for handling your request.

Please note by submitting this template, you acknowledge and understand the following:

1. This is an inquiry only, we require written authorization and guarantee of all charges prior to executing any changes in routing.

2. A change of destination (diversion) applies to any shipment in which we have received a loaded container and is not limited to vessel sailing.

3. Shipments loaded to a vessel require destination approval for any changes.

4. All CODs are subject to, but not limited to, a COD charge as governed by our public tariff on top of any operational charges assessed for the change

5. Submitting a revised SI with a different routing is not considered a COD request and may delay the processing of and affect the feasibility of your request.

6. Please allow 2 business days for our team to review your COD request and revert back to you.