Germany

Horario de apertura
lun - vie: 09:00 - 16:00
Contacto
+49-40-3001-0
Image for Hamburg - Company Headquarters
Bremen Germany
Horario de apertura
lun - vie: 08:30 - 17:00
Duesseldorf Germany
Dirección postal
HAPAG-LLOYD AG
POSTFACH 10 27 34
40018 DUESSELDORF
GERMANY
Horario de apertura
lun - vie: 08:30 - 17:00
Frankfurt/Main Germany
Horario de apertura
lun - vie: 08:30 - 17:00
Dirección postal
HAPAG-LLOYD AG
20079 HAMBURG
GERMANY
Horario de apertura
lun - vie: 08:30 - 17:00
Contactos
Customer Service (please add booking, BL or container number in the subject line for automated dispatch to your dedicated team)
Customer Service
B/L Shipping Instructions
Your contact for all related Carrier Haulage topics. Please add booking number in the subject line for automated dispatch to your dedicated team
Inland Delivery Team
Digital Business
Digital Business
Quick Quotes - Rate issues
Business Development Team
Leipzig Germany
Horario de apertura
lun - vie: 08:30 - 17:00
Munich Germany
Horario de apertura
lun - vie: 08:30 - 17:00
Stuttgart Germany
Horario de apertura
lun - vie: 08:30 - 17:00

Import Instructions

(ports of Bremerhaven, Hamburg, Wilhelmshaven)

On-Carriage

If your shipment is booked for Door Delivery (Carrier Haulage), please make sure your On-Carriage Instructions are submitted no later than three days before ETA to help avoid additional charges.

Letter of Authority

If you are managing the import process on the Consignee's behalf and you are not listed on the BL / SWB:
Please ask the Consignee to authorize you via our Letter of Authority (LOA) web solution - either for this specific shipment or by submitting a standing authorization (Single LOA / General LOA).
If you already have an ongoing authorization / transfer declaration (General LOA) that has been provided to Hapag-Llyod previously, please share the reference number below.