North America - Regional HQ (Customer Service, Operations & Finance)
USA - Headquarters
Horaires d'ouverture
lun. - ven.: 08:30 - 17:00
Contacts
IMDG Submission
Customer Service
Exports / Imports / Documentation Inquiries
Customer Service
Merchant Haulage at Inland Ramps
Customer Service
Trucking Issues
Intermodal
Port Rail and Export Rail
Intermodal
Boston (Sales)
USA - North East
Contacts
Sales Inquiries - New Customers
Sales
Chicago (Sales)
USA - North East
Horaires d'ouverture
lun. - ven.: 08:30 - 17:00
Contacts
Sales Inquiries - New Customers
Sales
Detroit (Sales)
USA - North East
Horaires d'ouverture
lun. - ven.: 08:30 - 17:00
Contacts
Sales Inquiries - New Customers
Sales
New York (Sales)
USA - North East
Contacts
Sales Inquiries - New Customers
Sales
Atlanta (Sales)
USA - South East
Horaires d'ouverture
lun. - ven.: 08:30 - 17:00
Contacts
Sales Inquiries - New Customers
Sales
Miami (Sales)
USA - South East
Adresse
Horaires d'ouverture
lun. - ven.: 08:30 - 17:00
Contacts
Sales Inquiries - New Customers
Sales
Area US Flag
USA - US Flag
Horaires d'ouverture
lun. - ven.: 08:30 - 17:00
Contacts
General Inquiries
Military Markets
Customer Service
Civilian Markets
Customer Service
All Markets
Pricing and Rates
All Markets
Imports
Honolulu
USA - West
Contacts
Executive Vice President
Administration
Port Manager
Operations
Operations Manager
Operations
Marine Agent
Operations
Marine Agent
Operations
Houston (Sales)
USA - West
Horaires d'ouverture
lun. - ven.: 08:30 - 19:00
Contacts
Sales Inquiries - New Customers
Sales
Los Angeles/Long Beach
USA - West
Horaires d'ouverture
lun. - ven.: 08:00 - 17:00
Contacts
Rate Quote
Sales
Export Booking
Customer Service
Export Documentation
Customer Service
Imports
Customer Service
Empty Pickup/Return
Operations
Oakland (Sales)
USA - West
Horaires d'ouverture
lun.: 08:30 - 17:00
Contacts
Sales Inquiries - New Customers
Sales
**IMPORTANT** This form is only to be used for EMPTY rail billing requests
- Please do not submit Empty Rail Billing request if loaded (import) container is still at the ramp, as our system will reject it.
- Please ensure container number belongs to Hapag-Lloyd (Shipper Owned is not allowed).
- Reservations at select rail ramps, if applicable, are still required and not covered by this form.
- Estimate time for empty Rail Billing to be posted at respective railroad ramps: 30-45 minutes.
- Location not covered by this form: Southern California.