通过网页直接访问“我的订舱”：进入“订舱”菜单，随后选择“我的订舱”版块。
输入您的赫伯罗特账户凭证即可登录系统。
订舱编号：
- 开始输入订舱编号；输入前四位后，系统将显示列表中匹配的结果。
- 您也可粘贴完整订舱编号以查看其详情。
- 最近搜索的 10 个订舱编号会保存在下拉菜单中供您选用。
报价/合同编号：
- 输入您的报价或合同编号以查找所有相关订舱，系统将显示匹配的订舱列表
您的参考编号：
- 输入您的参考编号；输入前四位字符后，匹配结果将自动显示。
- 请注意：若参考编号包含大写字母，请确保按原样准确输入。
您可通过点击订舱旁三个点（⋮）并选择“创建模板”，或在提交新订舱前直接操作，将订舱存为模板。
模板功能让您能复用相同订舱结构，无需重复输入所有信息。
- 在“我的订舱”的模板界面中即可访问已存模板。
- 您可在此选择模板，仅需点击几次即可快速创建新订舱。
请注意：模板仅适用于通过新网页订舱创建的订单；经典应用程序中的模板与新系统不兼容。
For a proper overview on how to place a booking, please visit our online Booking Guide.
Please validate if you quotation has Inland service. In that case you may put received/delivered at your door (CH) in your booking request.
You may consult your container status in the Booking Confirmation section in the Hapag-Lloyd Navigator.
You can extend your free-time (demurrage/detention) via our Additional Freetime solution.
You can change the destination of your shipment via the Hapag-Lloyd Booking Amendment tool.
You may amend your booking via the Hapag-Lloyd Booking Amendment tool.
You may amend your booking in the Hapag-Lloyd Booking Amendment tool.
There is no need to retype frequently used data when making a new booking. Our Web Booking product offers a template as well as a booking copy function for your convenience.
You can access the Booking Amendment web form in two ways:
Using our web page.
Using the Hapag-Lloyd Navigator.
The Booking Amendment feature can be accessed from your usual login and no special access is required. Currently, the service is available in the following countries: Angola, Argentina, Australia, Austria, Bahrain, Belgium, Bolivia, Brazil, Canada, Cambodia, Cameroon, Chile, China, Columbia, Congo, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Italy, Jamaica, Japan, Jordan, Kenya, Korea, Kuwait, Liechtenstein, Luxembourg, Malaysia, Mauritius, Mexico, Monaco, Morocco, Netherlands, New Zealand, Nicaragua, Nigeria, Pakistan, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Uruguay, USA*, Venezuela, Vietnam.
* Not applicable for Long Beach, USA. Please send the amendment requests via email as usual.
To ensure swift confirmation, bookings can only be placed with a valid quotation or contract number matching the shipment details.
We automatically verify your booking data before submission. This way, we ensure that we have all information we need to send you a booking confirmation as quickly as possible.
Yes, after entering the correct booking number, you can select the “Cancel booking” radio button within the form, select the appropriate cancellation reason from the drop-down list, check the email address (change if not correct), and click the submit button. For more information, please refer to the User Guide.
You can upload as many documents as you want, up to a total limit of 3 MB for all documents per amendment request.
No worries, we have you covered. Your entries are saved whenever you advance to the next screen in our wizard. We also save your data as a draft when you leave the session before being able to finish your web booking.
Click the Booking Amendment in the menu. Enter the correct booking number, select the “Amendment” radio button, and select the appropriate change request reason from the drop-down list. Check the email address and change if not correct, then click submit. For more information, please refer to the User Guide.
Note: The booking number will automatically be pre-entered into the booking number field if you access the web form the Navigator.