CUSTOMER EXPERIENCE SURVEY

CUSTOMER EXPERIENCE SURVEY

Our Customer Experience Survey (CES)  is now active! Your opinion adds up, your participation transforms. From April 9th to 30th, by answering our Customer Experience Survey, you will not only contribute to improve our services, but you will also support a great cause.

For every response received, we will support a social action campaign in Jamaica.

📬 Please check your email inbox and look for an email with the subject "You Share, We Care! - Help us to Improve your Hapag-Lloyd Experience". Sender: [email protected] , we also invite you to check your SPAM folder.

Your voice is key to building a better experience and a future with more opportunities for those who need it most. Thank you for being part of the change!

牙买加

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办公地点

牙买加

Email: [email protected]

Contact Center: + 18 766779129

Contact options: 1- Booking  2- Import  3- Documentation  4- Sales  5-Collections 6- Equipment  7- Inland
Do not forget to enter your booking or case number, when requested by the operator.
Working times: Monday to Friday 08:00 hrs. to 17:00 hrs.